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Role: Senior Network Engineer
Position Type: Permanent
Location: Hyderabad / Bangalore (Work from office)
PRIMARY DUTIES include but not limited to:
Implementation Triage & Technical Escalation
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Serve as the lead escalation point for complex deployment issues during the Cisco‑to‑Fortinet/Juniper migration.
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Troubleshoot advanced problems involving Fortinet firewalls, Juniper switches, Juniper access points, and legacy Cisco devices during cutovers.
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Support field technicians and implementation teams with real‑time guidance, root‑cause analysis, and corrective actions.
Change Control & Governance (ServiceNow)
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Own the full lifecycle of network‑related change controls within ServiceNow.
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Create and review change requests with a focus on accuracy, risk mitigation, and compliance.
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Maintain high standards of operational discipline and audit readiness.
Network Engineering & Migration Execution
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Lead configuration, deployment, and optimization of:
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Fortinet firewalls (policies, VPNs, SD‑WAN, HA, segmentation).
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