Field Service Representative (R5748)
Read straight from Shield AI's careers page, verified 23h ago.Seekless can tailor your résumé to it.
Seekless can write your résumé for this posting first.
Before you apply
LocationTaipei
Work modeon-site
Typeinternship
DepartmentAircraft Operations Division, Deployed Operations
Company size1,001–5,000 people
PostedSep 24, 2026 · 1mo ago
Verified live23h ago
At a glanceSummarised by Seekless from the posting.
Provide on-site operational, technical, and customer support for Shield AI's V-BAT Unmanned Aircraft System (UAS)
Serve as primary interface between Shield AI and customer
Support aircraft operations, maintenance, customer training, and technical troubleshooting
Coordinate closely with Engineering, Fleet Support, Program Management, Security, and Deployed Operations
Highly motivated individual capable of operating independently in a dynamic international environment
Represent Shield AI's values and professionalism
Develop customer proficiency by mentoring operators and maintainers
Assist with training events
Ensure customers can safely and effectively operate V-BAT system
About the company
Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube.
About the role
The Taiwan Field Service Representative (FSR) is responsible for providing on-site operational, technical, and customer support for Shield AI’s V-BAT Unmanned Aircraft System (UAS) in Taiwan. This position serves as the primary interface between Shield AI and the customer, ensuring safe flight operations, mission success, and exceptional customer support while strengthening long-term customer relationships.
Responsibilities
The Taiwan FSR will support aircraft operations, maintenance, customer training, and technical troubleshooting while coordinating closely with Engineering, Fleet Support, Program Management, Security, and Deployed Operations. This position requires a highly motivated individual capable of operating independently in a dynamic international environment while representing Shield AI’s values and professionalism.
The Taiwan FSR will also support the development of customer proficiency by mentoring operators and maintainers, assisting with training events, and ensuring customers are able to safely and effectively operate the V-BAT system.
Benefits
Our international teammates receive a comprehensive total rewards package aligned to your country office location. For full details on compensation and benefits, please consult your talent acquisition partner.