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StateStreet

US Asset Owner Client Service, Assistant Vice President

Salary$80k – $140k
LocationQuincy, Massachusetts
Typefull-time
SeniorityVP
Experience5+ yrs
Company size10,000+ people
PostedOct 7, 2026 · 5d ago
Verified live3h ago
At a glanceSummarised by Seekless from the posting.
Must have10
Bachelor's degree required
Minimum 5 years of related experience, preferably in financial services
Strong communication skills
Organizational skills
Consultative mindset
Strategic and analytical thinking
High responsiveness
Ability to collaborate across organizations and levels
Self-motivated with strong work ethic
Ability to adapt to change and multitask
Benefits
401(k)
Health insurance
Dental insurance
Vision insurance
Life insurance
Long term disability
Short term disability
Paid time off
Vacation
Sick leave
Family care leave
Employee assistance program
Incentive compensation
Job Description
Who we are looking for
This is a Client Service Lead role in the US Asset Owners division. The candidate will be the point of contact for multiple client relationships, manage client activities and resolve client inquiries in a timely manner. The Client Service Lead will be responsible for building and maintaining strong relationships with both external clients and internal service partners, and monitor and oversee the performance of business unit shared service teams and global COEs as it relates to overall service delivery.
Assistant Vice President Responsibilities
•
Serve as the day-to-day relationship lead for multiple clients.
•
Ensure client inquiries are addressed and resolved in a timely manner.
•
Liaise with COEs, Shared Service teams, and other business units to resolve service and operational issues.
•
Facilitate communication across service partners and clients.
•
Work with shared services, outsource partners, and business units to ensure SLA compliance.
•
Participate in projects, governance, oversight activities, committees, and KPI reviews.
•
Keep senior management informed of service issues and business opportunities.
•
Compile client documentation, organize meetings, and prepare presentation materials.
•
Act as liaison between clients and internal departments for successful implementations.
Skills / Qualifications
•
Strong communication and organizational skills.
•
Consultative mindset.
•
Strategic and analytical thinking.
•
High responsiveness.
•
Ability to collaborate across organizations and levels.
•
Self-motivated with strong work ethic.
•
Ability to adapt to change and multitask.
•
Bachelor’s degree required.
•
Minimum 5 years of related experience, preferably in financial services.
Salary Range:
$80,000 - $140,000 Annual
The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.
Benefits
Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.
For a full overview, visit https://hrportal.ehr.com/statestreet/Home.
About State Street
Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.
We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.
Legal
As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.
Discover more information on jobs at StateStreet.com/careers
Read our CEO Statement
Job Application Disclosure:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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