Skip to content

Support Engineering Manager -West2 CMS team

Read straight from Agilent's careers page, verified 3d ago.Seekless can tailor your résumé to it.
Seekless can write your résumé for this posting first.
Before you apply
Location2 Locations
Work modehybrid
Typefull-time
SeniorityMid
Experience1+ yrs
DepartmentServices & Support
Company size10,000+ people
PostedSep 22, 2026 · 1mo ago
Verified live3d ago
At a glanceSummarised by Seekless from the posting.
Manages employees in Field Service Engineer and Service Tech Families
Understands and meets customer needs through creation of services and ongoing support
Bachelor's or Master's Degree or equivalent plus directly relevant experience
Minimum of 1-2 years experience formally or informally leading people, projects and/or programs
Must consent to participate and meet Agilent approved customer/vendor credentialing requirements
Job Description
Manages the employees in Field Service Engineer and Service Tech Families to ensure successful implementation, installation, repair, calibration and support of customers’ (Agilent and/or Non-Agilent) hardware, software and/or network products (owned, leased or rented) and/or systems.
Understands and meets customer needs through the creation of services, the provision of effective delivery processes, and ongoing support.
Builds partnerships with other support organizations to ensure a profitable revenue growth, optimizing customer satisfaction.
Must consent to participate and meet Agilent approved customer/vendor credentialing requirements necessary to gain access to customer sites.
Requirements may include, but are not limited to, proof of identification, proof of certification to perform the work required, customer health and safety requirements, etc.
Qualifications
Bachelor’s or Master’s Degree or equivalent plus directly relevant experience.
Typically, a minimum of 1-2 years experience formally or informally leading people, projects and/or programs for entry to this level.
Additional Details
This job has a full time weekly schedule. It includes the option to work remotely.Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locationsAgilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.
Travel Required:
75% of the Time
Shift:
Day
Duration:
No End Date
Job Function:
Services & Support