ServiceNow Certified Technical Architect (CTA) – or progress towards it
Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience)
Experience in coaching and mentoring colleagues and customers
Skills
ServiceNow
JavaScript
Flow Designer
Scripted REST APIs
Workflow Editor
Script Includes
Business Rules
UI Policies
Client Scripts
Integration Hub
REST
SOAP
MID Server
CMDB
ACLs
Benefits
Mentorship
Training
Certification
Career progression
Flexible working
Company Description
Telefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities.
We serve more than 5.5m customers every day in over 175 countries, with a global ecosystem of market-leading partners. Global strategic hubs: Spain, Brazil, the UK, Germany.
The Telefónica Tech UK&I hub has an end- to-end portfolio of market leading services and develops integrated technology solutions to accelerate digital transformation through: Cloud, Data & AI (Adatis), Enterprise Applications (Incremental), Workplace Services and Cyber Security & Networking.
Values: Open, Bold, Trusted
Trusted Partners:
•
Microsoft: Top 3 Service Providers, Azure Expert Status, Fastrack & Inner Circle Partner
•
HPE: Platinum Partner – FY23 UK&I Solution Provider of the Year
•
Palo Alto & Crowdstrike: part of our NextDefense Cyber Security Portfolio
•
Fortinet: Elite VIP Program – one of only 2 in the UK
•
AWS: Advanced Solution & Managed Service Provider Program
Job Description
Role Overview:
We are seeking an experienced Senior ServiceNow Consultant with strong technical leadership and pre‑sales capability. This role blends advanced platform development with solution consulting—supporting customer engagements, shaping technical designs, and ensuring successful delivery of high‑quality ServiceNow solutions.
They will lead the design, development, transformation and maintenance of ServiceNow deployment across our customer organizations.
Key Responsibilities:
Advanced Platform Development
•
Lead the design, development, and optimisation of complex solutions across the ServiceNow platform.
•
Build custom applications, integrations and automation using:
ServiceNow Certified Technical Architect (CTA) – or progress towards it
•
Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
•
Experience in coaching and mentoring colleagues and customers.
Location: Flexible with UK address with willingness to travel when needed
Additional Information
At Telefónica Tech, we believe inclusion is the bridge that empowers everyone to be their authentic selves. We celebrate and respect our differences because diversity drives innovation and makes us stronger.
Be yourself with us, and feel that you belong.
We welcome applicants from all backgrounds and identities regardless of age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, and sexual orientation.
We are also committed to equity, accessible hiring practices, and creating an inclusive culture through many means including TogetHer (Women’s network) and our Employee Resource Groups which include Diversity and Inclusion, Telefónica Tech Pride, Neurodiversity, ELEVATE (African and Caribbean heritage network), and Sustainability.
We don’t believe hiring is a tick box exercise, so if you feel that you don’t match the job description 100%, but would still be a great fit for role, please get in touch.