GOMO Product Owner
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Before you apply
Location20F The Globe Tower
Typefull-time
Company size10,000+ people
PostedSep 17, 2026 · 1mo ago
Verified live3d ago
At a glanceSummarised by Seekless from the posting.
Own the vision, roadmap, and delivery of GOMO's Engagement & Ecosystem features and products
Own the end-to-end design of customer experiences across key engagement and ecosystem journeys
Define and continuously refine experience based on customer insights, behavioral trends, business objectives, and market opportunities
Conduct product fit assessments to ensure new and existing features address customer needs and business goals
Define and own the product roadmap for Engagement & Ecosystem initiatives aligned with GOMO's engagement strategy
Translate customer and business requirements into product requirements, user stories, and prioritized backlogs
Drive alignment on priorities, roadmap, dependencies, and delivery timelines and present roadmap updates and initiative performance to leadership
Design and enhance digital experiences that increase customer engagement, loyalty, and advocacy beyond connectivity
Lead the development of strategic ecosystem and experience initiatives including WanderJoy and partner experiences, Customer Care, Personalized engagement, Rewards, loyalty, and engagement features
Conduct regular product reviews and recommend enhancements based on data, insights, and evolving customer needs
About the company
At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.
Job Description
GOMO is looking for a Product Owner who will own the vision, roadmap, and delivery of GOMO’s Engagement & Ecosystem features and products. You will design customer-centric experiences that drive engagement and loyalty by combining customer insights, behavioral data, and business priorities into scalable digital solutions.
DUTIES AND RESPONSIBILITIES:
PRODUCT & EXPERIENCE STRATEGY
•
Own the end-to-end design of customer experiences across key engagement and ecosystem journeys.
•
Define and continuously refine experience based on customer insights, behavioral trends, business objectives, and market opportunities.
•
Conduct product fit assessments to ensure new and existing features address customer needs and business goals.
PRODUCT ROADMAP
•
Define and own the product roadmap for Engagement & Ecosystem initiatives aligned with GOMO’s engagement strategy.
•
Translate customer and business requirements into product requirements, user stories, and prioritized backlogs.
•
Drive alignment on priorities, roadmap, dependencies, and delivery timelines and present roadmap updates and initiative performance to leadership.
CUSTOMER EXPERIENCE & ECOSYSTEM DEVELOPMENT
•
Design and enhance digital experiences that increase customer engagement, loyalty, and advocacy beyond connectivity.
•
Lead the development of strategic ecosystem and experience initiatives including:
•
WanderJoy and partner experiences
•
Customer Care
•
Personalized engagement
•
Rewards, loyalty, and engagement features
•
Conduct regular product reviews and recommend enhancements based on data, insights, and evolving customer needs.
Equal Opportunity Employer
Globe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.
Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed here
Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.