Intern (GELM Operations-Medical Claims)
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Before you apply
SeniorityEntry
Company size10,000+ people
First seenOct 18, 2026 · 2w ago
Verified live2d ago
At a glanceSummarised by Seekless from the posting.
Diploma / Degree in any discipline
PC literate, proficient in MS Word, MS Excel and Power Point
Has good communication skills and able to work in a team
Good communication skills (written & verbal)
Customer Service concepts & best practices
Conflict Resolution
Basic understanding & interpretation of data
Related tertiary qualification preferably in Communication, Management, Business Administration or Insurance
Skills
MS Word
MS Excel
PowerPoint
Responsibilities
To handle enquiries via ICMs and Whatapp. Touch points enquiries are to respond appropriately as per company standards and guidelines.
• Reply ICM/whatapp related to claim, medical products and benefits, guarantee letter investigation and admission enquiries.
• To attend to any other task or cross training assigned from time to time.
• Ensure agreed customer service standards are consistently met.
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• To attend to any others task as assigned by Supervisor.
Requirements
• Diploma / Degree in any discipline.
Nice to have
• Related tertiary qualification preferably in Communication, Management, Business Administration or Insurance.
• PC literate, proficient in MS Word, MS Excel and power point
• Has good communication skills and able to work in a team
• Good communication skills (written & verbal), Customer Service concepts & best practices, Conflict Resolution, basic understanding & interpretation of data