Customer Service Representative
Read straight from BrandCoven Com's careers page, verified 3d ago.Seekless can tailor your résumé to it.
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Before you apply
LocationRocky Mount, NC, United States - Remote
Work moderemote
Typefull-time
SeniorityEntry
Company size1+ people
PostedAug 19, 2025 · 1y ago
Verified live3d ago
May no longer be actively hiring
Posted by the company on Aug 19, 2025
At a glanceSummarised by Seekless from the posting.
Excellent Communication Skills: Clear, concise, and friendly communication
Customer Service Experience: Previous experience in a customer-facing role
Technical Skills: Proficiency in CRM software and Microsoft Office
Reliable Internet Connection: Strong internet connection for seamless remote work
Skills
CRM software
Microsoft Office
Benefits
Health insurance
Paid time off
About the role
We’re seeking a highly skilled and empathetic Customer Service Representative to join our remote team! As a key member of our customer experience team, you’ll be the face of our company, providing top-notch support to our valued customers.
About the Role:
•
Work-from-Home Opportunity: Enjoy the flexibility of working from the comfort of your own home
•
Customer-Centric: Provide exceptional support to our customers via phone, email, and chat
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Dynamic Environment: Collaborate with a talented team of customer service professionals
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Growth Opportunities: Develop your skills and advance your career in a growing company
Responsibilities
Responsibilities:
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Respond to customer inquiries and resolve issues in a timely and professional manner
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Provide accurate product information and recommendations
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Utilize excellent communication and problem-solving skills to de-escalate customer complaints
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Meet or exceed customer satisfaction and productivity targets
Requirements
Requirements:
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Excellent Communication Skills: Clear, concise, and friendly communication
•
Customer Service Experience: Previous experience in a customer-facing role
•
Technical Skills: Proficiency in CRM software and Microsoft Office
•
Reliable Internet Connection: Strong internet connection for seamless remote work
Benefits
What We Offer:
•
Competitive Salary: Earn a competitive hourly rate
•
Benefits Package: Enjoy benefits such as health insurance, paid time off, and more
•
Professional Development: Opportunities for training and career growth
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Flexible Work Environment: Work from home and enjoy a better work-life balance
If you’re passionate about delivering exceptional customer experiences and working in a dynamic remote environment, apply now!
Keywords: Remote Customer Service, Work-from-Home, Customer Support, Customer Experience, Call Center, Virtual Assistant, Customer Service Representative, CSR.