Senior Analyst - Service Support Management
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Before you apply
LocationGallagher Service Center LLPEmbassy 247park, Tower C, 6th floor, LBS Marg, India
Work modeon-site
Typefull-time
SenioritySenior
Experience3+ yrs
DepartmentGlobal Shared Services
Company size10,000+ people
First seenOct 30, 2026 · 1w ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Typically requires a University Degree
Minimum 3 years experience in any Insurance
Benefits
Competitive compensation
Health insurance
Career development
Collaborative culture
Meaningful work
Introduction
Welcome to Gallagher in India — where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep expertise, smart technology, and specialized knowledge services. More than just an operations center, it’s a place where careers grow through collaboration, continuous learning, and purposeful work. We drive efficiency, compliance, and innovation so our teams can focus on serving clients. If you enjoy solving problems and working with purpose, Gallagher is the place where you can grow and feel a sense of belonging.
Overview
About Gallagher:
As a global insurance brokerage, Gallagher seeks to provide the best service to its customers. The
Gallagher Service Center is a crucial component of our ability to provide industry-leading quality and
customer service, helping our global teams serve our end customers better, meet regulatory
requirements and improve speed to market.
The Gallagher Service Center (GSC) supports various divisions of Gallagher, providing premier service to
our customers around the globe. The GSC has grown into a team of more than 14,000+ employees across
Seven locations Kolhapur, Shimoga, Bengaluru, Pune and Mumbai, Kochi, Chandigarh providing reliable,
fast and high-quality support to field staff.
Working at the GSC gives you the opportunity to join a growing global organization. We offer our
How you’ll make an impact
Primary Responsibilities
• Act as the primary point of contact for the branch, providing comprehensive support
• Responsible for end to end support of the policy lifecycle services
• Participate in renewal review meetings alongside Producer, CSM and sales team
• Support a team of 5-7 Client Service Managers at the branch
• Take Proactive measures to initiate pre and post-renewal activities promptly
• Monitor and follow up on triggered activities, ensuring their accuracy and timely completion
About you
Qualifications:
•
Typically requires a University Degree and minimum 3 yearst experience in any Insurance (No Healthcare experience).
Additional Information
At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.
•
Competitive compensation
•
Comprehensive benefits programs designed to support your well-being
•
Career development opportunities and ongoing learning
•
A collaborative, people-first culture with accessible leadership
•
The opportunity to do meaningful work with global reach and local impact
Legal
At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.
Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)