Follow guidance and direction from the Assistant Store Manager (ASM) and Lead when they are present.
Work effectively and productively with other associates to ensure high standards of service and operational efficiency.
Participate in training sessions and apply knowledge of brand and product information to daily tasks.
Foster a positive and respectful work environment.
Adhere fully to store dress code.
Be on time to all scheduled shifts
Adhere to all brand standards and procedures in the Inventory Operation areas.
Assist with daily opening and closing procedures as directed by the Lead or ASM.
Help maintain a clean and safe work environment by following safety guidelines, training and equipment maintenance.
Support inventory management tasks, including conducting cycle counts, making inventory adjustments, and handling stock placements and transfers.
Assist in managing store inventory and replenishment as needed.
Assist with customization of products using personalization machines.
Assist store visual teams to maintain and setup planograms.
Ensure that personalization orders are accurate and processed in a timely manner.
Contribute to achieving daily sales goals by actively engaging with customers and supporting sales initiatives.
Follows store and company priorities to achieve targeted results.
Focus on improving Units Per Transaction (UPT) and Average Price Transaction (APT) through direct interaction and customer service.
Support the ASM and Lead in addressing and resolving guest issues to ensure satisfaction and adherence to service standards.
Provide a positive and seamless experience for guests by delivering excellent service.
Support the ASMs and Leads in addressing and resolving guest issues to ensure satisfaction and adherence to service standards.
Prioritizes customer engagement throughout the store.
The Essentials