Specialist II, Student Accounts & Payments (TEMP)
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Before you apply
Salary$23 – $24/hr
LocationMain Campus, Joliet, IL
Work modeon-site
Typepart-time
SeniorityMid
Experience3+ yrs
DepartmentStudent Accounts & Payments
Company size501–1,000 people
PostedJul 20, 2026 · 3mo ago
Verified live16h ago
May no longer be actively hiring
Posted by the company on Jul 20, 202645% of this company's open roles have been listed for 90+ days
At a glanceSummarised by Seekless from the posting.
High school or equivalent
Three (3) years of student accounts receivable or similar accounting experience
Experience with Microsoft Office Suite and Internet
Ability to effectively and efficiently function in a fast-paced, high-pressure environment with frequent interruptions
Ability and willingness to work cooperatively with a diverse population, courteous, dependable and personable with strong organizational and communication skills
Flexibility to adjust scheduled hours as needed
Ability to establish and maintain cooperative and effective working relationships with other members of the college and community, displaying cultural competence as well as emotional intelligence
Demonstrated commitment to the college's core values of respect and inclusion, sustainability, integrity, collaboration, humor and well-being, innovation and quality
Associate's degree
Experience with Ellucian software
English and Spanish verbal and written communication proficiency
Demonstrated multicultural competence
Skills
Microsoft Office Suite
Internet
Ellucian
Benefits
No benefits
Position Title:
Specialist II, Student Accounts & Payments (TEMP)
Job Description:
POSITION TITLE: Specialist II, Student Accounts & Payments (TEMP)
STATUS: Part Time
DEPARTMENT: Student Accounts & Payments
DIVISION: Administrative Services
CLASSIFICATION: Non-exempt
UNION: TOSSC-AFT Local 604
REPORTS TO: Bursar, Student Accounts
PLACEMENT: Grade 107
HIRING RANGE: $22.82 $24.19
Legal
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
About the company
The student population at the college is diverse in ethnicity, gender, language, age and background. Joliet Junior College is an AA/EO employer and strongly encourages applications from candidates who would enhance the diversity of its staff.
POSITION SUMMARY
Under the direction of the Student Accounts & Payments manager, the specialist provides quality customer service in a team-focused, fast-paced, demanding and continuously evolving environment. Position is responsible for billing and collections, payment plans, receipt of tuition and other miscellaneous payments, processing refunds, monitoring and managing delinquent accounts and coordinating with other student service departments. Position requires maintaining a high level of confidentiality of college and student accounts while complying with the Federal Right to Privacy Act (FERPA), college, state and federal regulations.
ESSENTIAL JOB DUTIES AND KEY RESPONSIBILITIES
1.
Receive, research and review, process, record and deposit all monies for the institution in accordance with established departmental procedures in an accurate, professional and timely manner. Open/close office and ensuring security and safety at all times.
2.
Effectively and professionally communicate with customers.
3.
Provide cash management support to departments within the college for various campus services.
4.
Maintain software and outsourced vendor service relationships as related to student accounts.
5.
Perform all accounting, invoicing and refunding related to student accounts receivables and payables in accordance with established guidelines, college policies and federal laws and regulations. Provide information regarding 1098T student tax forms.
6.
Train and provide support to employees on and off campus in relation to accounts receivable processes.
7.
Coordinate, maintain and assist with collection efforts of delinquent accounts collaborating with collection and legal agencies.
8.
Prepare data and trend analyses related to student/employee data as needed for executive management
and provide assistance during college’s annual audits.
9.
Participate in the goals and objectives of the department and college.
10.
Participate in professional and personal development as needed. Serve on college committees/teams.
MINIMUM QUALIFICATIONS
1.
High school or equivalent.
2.
Three (3) years of student accounts receivable or similar accounting experience.
3.
Experience with Microsoft Office Suite and Internet.
4.
Ability to effectively and efficiently function in a fast-paced, high-pressure environment with frequent interruptions.
5.
Ability and willingness to work cooperatively with a diverse population, courteous, dependable and personable with strong organizational and communication skills.
6.
Flexibility to adjust scheduled hours as needed.
7.
Ability to establish and maintain cooperative and effective working relationships with other members of the college and community, displaying cultural competence as well as emotional intelligence.
8.
Demonstrated commitment to the college’s core values of respect and inclusion, sustainability,
integrity, collaboration, humor and well-being, innovation and quality.
PREFERRED QUALIFICATIONS
1.
Associate’s degree.
2.
Experience with Ellucian software.
3.
English and Spanish verbal and written communication proficiency.
4.
Demonstrated multicultural competence
WORK SCHEDULE
• 28 hours maximum
• Primary work hours between 11:00pm – 6:00pm M-Th 12:30pm – 4:30pm F
• Hours subject to change during summer, spring break, peak periods and as needed for office coverage.
PHYSICAL DEMANDS
1.
Normal office physical demands.
WORKING CONDITIONS
1.
Duties are performed indoors in the usual office environment.
BENEFITS
No Benefits
Full Time/Part Time:
Part time
Union (If Applicable):
TOSSC
Scheduled Hours:
20