SteerBridge is seeking a UX Researcher to support a mission-critical Defense Aviation platform used by federal customers. This role focuses on understanding operational workflows in aviation readiness and sustainment environments and translating those insights into usable product experiences.
The researcher will work directly with designers, engineers, data scientists, and domain experts to ensure the system supports fleet readiness monitoring, maintenance planning, logistics coordination, and operational decision-making.
Unlike traditional or academically focused research roles, this position requires demonstrated experience applying UX research within a software product development environment. The researcher must be able to move beyond research findings and translate user insights into actionable product requirements, workflow improvements, interface concepts, and prototypes that can be implemented by design and engineering teams.
The ideal candidate has worked directly within multidisciplinary software teams and understands how UX research contributes throughout the product development lifecycle—from discovery and requirements definition through design, prototyping, usability validation, iteration, and implementation.
SteerBridge applies proven design patterns such as Medallion Architecture to structure, validate, and operationalize data within aviation analytics platforms. UX research ensures these architectural patterns translate into clear, usable, and decision-ready experiences for operators working in high-consequence environments.