Store colleague
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Before you apply
LocationGO 2 - North East & West
Work modeon-site
SeniorityEntry
DepartmentRetail Sales Assistants & Supervisors
Company size1,001–5,000 people
PostedOct 30, 2024 · 2y ago
Verified live2d ago
At a glanceSummarised by Seekless from the posting.
Engage customers following our service model
Support a culture of exceptional customer service and win customers for life by exceeding their expectations
Play your part in creating a safe and compliant operating environment for all colleagues and customers
Keep up to date with product knowledge training to pass on up to date information to customers to support their buying decisions
Follow processes and policies in line with expectations
A positive role model that champions GO's vision, purpose & values
Brings passion and energy to their work and uses this to create an unbeatable team
Has a learning mindset, open to ideas and embracing change
Demonstrates a high level of self-awareness and empathy
Works collaboratively with their team
Show resilience and has the tenacity to bounce back
Takes responsibility for their impact on the customer
Maintains a high level of personal integrity
Timely and punctual with all deadlines
Deals with multiple issues whilst working under pressure
Benefits
Incremental holiday allowance
Staff discount
Gym discount
Personal development opportunities
About the role
Make GO an unbeatable place to shop through delivering exceptional service which has customers at the heart. Deliver exceptional store standards by following processes, policies and principles helping us become the nation’s favourite outdoor retailer.
Key Duties/Responsibilities:
•
Engage customers following our service model.
•
Support a culture of exceptional customer service and win customers for life by exceeding their expectations.
•
Play your part in creating a safe and compliant operating environment for all colleagues and customers.
•
Keep up to date with product knowledge training to pass on up to date information to customers to support their buying decisions.
•
Follow processes and policies in line with expectations.
Behaviours:
•
A positive role model that champions GO’s vision, purpose & values.
•
Brings passion and energy to their work and uses this to create an unbeatable team.
•
Has a learning mindset, open to ideas and embracing change.
•
Demonstrates a high level of self-awareness and empathy.
•
Works collaboratively with their team.
•
Show resilience and has the tenacity to bounce back.
•
Takes responsibility for their impact on the customer.
•
Maintains a high level of personal integrity.
•
Timely and punctual with all deadlines.
•
Deals with multiple issues whilst working under pressure.
Benefits
We know our employees work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits:
•
Incremental Holiday Allowance
•
Staff Discount On JD Group and other brands within the organisation
•
Discounted membership at JD Gyms
•
Personal development opportunities to learn and develop at work.
Hiring process
Due to the high volumes of applications our opportunities attract, it takes time to review them all. If you don’t hear back within two weeks of you applying, please consider your application to have been unsuccessful on this occasion
Applications that meet the skills criteria will be contacted for a 1st stage meeting with the talent team. Shortlisted candidates will then be invited to interview with the hiring manager.
About the company
GO Outdoors (‘GO’) focuses on innovation and authenticity whilst never losing sight of the consumer expectation for value. Our Members Card scheme allows us to help people step into the outdoors whether it’s to go walking, camping, cycling or fishing. These larger format stores display unique product areas and displays, housing strong exclusive brands such as Hi-Gear, North Ridge and OEX. Several GO stores also now benefit from specialist sections for fishing and equestrian leveraging off the specialist knowledge and reputation at Fishing Republic
More roles at GO Outdoors