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UP
UPS

FREIGHT SR ADMIN ASSISTANT

LocationKR - KR - SCS OFFICE - 8186 (KRMLL)
Work modeon-site
Typefull-time
SeniorityMid
Experience2+ yrs
DepartmentOperations
Company size10,000+ people
First seenOct 10, 2026 · 1d ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Must have8
Bachelor's degree
2+ years of experience in freight forwarding, logistics, transportation, or supply chain operations
Knowledge of Ocean Import operational processes and documentation
Ability to manage multiple tasks in a fast-paced operational environment
Strong communication, coordination and customer service skills
Proficiency in Microsoft Office applications, including Excel and Outlook
Strong analytical skills, attention to detail and problem-solving abilities
Team-oriented mindset with the ability to collaborate across functions
Nice to have2
Understanding of international transportation and customs-related procedures
Intermediate English communication skills (spoken and written)
Skills
Microsoft Excel
Microsoft Outlook
Microsoft Office
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About the company
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
About the role
Position Summary
The Ocean Import Operations Specialist is responsible for managing and executing daily ocean import operations while ensuring timely, accurate and compliant shipment processing.
The role collaborates closely with customers, carriers, overseas offices and internal stakeholders to maintain service quality, operational efficiency and regulatory compliance. The position also supports business continuity, operational excellence and sustainable business growth through proactive shipment management and customer support.
Responsibilities
Key Responsibilities
• Coordinate and manage daily Ocean Import shipments
• Monitor shipment milestones and provide proactive communication to customers
• Prepare, review and maintain shipping, customs and operational documentation
• Coordinate with carriers, overseas offices, customers and internal stakeholders
• Support billing, invoicing, shipment visibility and operational reporting activities
• Ensure compliance with UPS operational procedures, customer requirements and regulatory guidelines
• Resolve operational issues and support service recovery activities
• Monitor shipment performance and maintain data accuracy in operational systems
• Support continuous improvement initiatives and productivity enhancement opportunities
• Provide timely customer support and maintain strong customer relationships
Requirements
Qualifications
• Experience in freight forwarding, logistics, transportation or supply chain operations preferred
• Knowledge of Ocean Import operational processes and documentation
• Understanding of international transportation and customs-related procedures
• Strong communication, coordination and customer service skills
• Ability to manage multiple tasks in a fast-paced operational environment
• Intermediate English communication skills (spoken and written) preferred
• Proficiency in Microsoft Office applications, including Excel and Outlook
• Strong analytical skills, attention to detail and problem-solving abilities
• Team-oriented mindset with the ability to collaborate across functions
[ 직무 개요]
Ocean Import Operations Specialist는 해상 수입 화물 운영 전반을 관리 및 수행하며, 정확하고 적시성 있는 업무 처리를 통해 서비스 품질과 운영 효율성을 유지하는 역할을 담당합니다.
본 포지션은 고객, 선사, 해외 지사 및 내부 유관 부서와 긴밀히 협력하여 원활한 화물 운영과 규정 준수를 지원하며, 지속적인 비즈니스 성장과 운영 안정성 확보에 기여합니다.
[주요 업무]
• 해상 수입 화물의 일일 운영 업무 수행 및 관리
• 화물 진행 상황을 모니터링하고 고객에게 적시에 안내
• 운송, 통관 및 운영 관련 서류 작성 및 검토
• 선사, 해외 지사, 고객 및 내부 부서와의 업무 조율
• Billing, Invoice 발행, Shipment Visibility 관리 및 운영 실적 보고 지원
• UPS 운영 절차 및 고객 요구사항, 관련 규정 준수
• 운영상 이슈 해결 및 서비스 복구 활동 수행
• 시스템 내 화물 데이터 정확성 및 운영 실적 관리
• 지속적인 운영 개선 및 생산성 향상 활동 지원
• 고객 문의 대응 및 고객 관계 유지
[필수 자격 요건]
• 학사 학위 소지자
• 포워딩, 물류, 운송 또는 공급망 운영 경력 2년 이상
• Ocean Import 운영 프로세스 및 관련 서류에 대한 이해
• 빠르게 변화하는 운영 환경에서 멀티태스킹 수행 가능자
• 우수한 커뮤니케이션 및 고객 서비스 역량
• Microsoft Office(Excel, Outlook 등) 활용 능력
• 분석적 사고와 문제 해결 능력 보유자
• 팀워크와 협업 역량 보유자
Nice to have
[우대 자격 요건]
• 국제 운송 및 통관 관련 업무 지식 보유자 우대
• 중급 이상의 영어 커뮤니케이션 능력(회화 및 이메일) 우대
[근무지]
• 본사(서울특별시 영등포구 문래로 94-3)
[근무시간]
• 주 40시간(월~금 09:00~18:00)
*기본적으로 평일 근무를 원칙으로 하나, 비즈니스 연속성 및 고객 서비스 지원을 위해 장기 연휴 기간 중 제한적으로 운영 지원 근무가 필요할 수 있습니다.
Employee Type:
Permanent
Legal
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