At Kronospan, we are looking for talented individuals to contribute to our collective success. We foster a culture that celebrates skills and encourages innovative ideas. Seize the opportunity to join a dynamic, international company that offers numerous opportunities for learning and personal development
Job Description
We’re Hiring | IT Service Management Specialist
📍 Location: Kronospan Production Site, Settat-Morocco
Key Responsibilities
-End-User Support
•
Provide hardware and software support to all employees.
•
Manage user accounts, including creation, modification, deletion, and access rights.
•
Maintain IT equipment, including PCs, printers, telephones, and logistics scanners.
•
Administer and maintain the warehouse Wi-Fi infrastructure.
-Production IT Support
•
Maintain label printers and delivery note printers.
•
Provide first-level support for production-floor IT equipment.
•
Integrate new devices into the factory network.
•
Perform scheduled backups of production systems.
-Server Administration
Administer and maintain:
•
Terminal Servers
•
Antivirus solutions
•
Business applications (access control, time attendance, loading planning)
•
Backup systems
•
Local Domain Controller
•
Document Management System (DMS)
•
File shares
•
Email services
•
Print services
•
Virtualization infrastructure
•
Video surveillance systems
•
Windows updates
•
Maintain the server room infrastructure, including: