Localization Operations Manager
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Before you apply
LocationShanghai, China, Shanghai, China
Typefull-time
SenioritySenior
Experience6+ yrs
DepartmentGlobal Production Services
Company size5,001–10,000 people
PostedApr 29, 2026 · 6mo ago
Verified live2d ago
May no longer be actively hiring
Posted by the company on Apr 29, 2026
At a glanceSummarised by Seekless from the posting.
6+ years of experience in localization operations, production, or program management in gaming, tech, or entertainment
Experience supporting complex global launches and distributed teams
Strong understanding of localization pipelines, internationalization, and QA processes
Experience with localization management systems
Experience with CMS platforms
Experience with project management tools (e.g., Jira or similar)
Proven stakeholder management skills and ability to influence without authority
Strong communication skills with the ability to simplify complex workflows
Professional proficiency in English
Professional proficiency in Mandarin
Experience scaling global operational systems or programs
Familiarity with automation or AI-enabled localization workflows
Experience in change management or operational transformation
Understanding of regional compliance and publishing requirements in China
Skills
Jira
Localization Management Systems
CMS
About the company
Riot Games was established in 2006 by entrepreneurial gamers who believe that player-focused game development can result in great games. In 2009, Riot released its debut title League of Legends to critical and player acclaim. As the most played video game in the world, over 100 million play every month. Players form the foundation of our community and it’s for them that we continue to evolve and improve the League of Legends experience.
We’re looking for humble but ambitious, razor-sharp professionals who can teach us a thing or two. We promise to return the favor. Like us, you take play seriously; you’re passionate about games. We embrace those who see things differently, aren’t afraid to experiment, and who have a healthy disregard for constraints.
About the role
That’s where you come in.
As a Localization Operations Manager at Riot Games, you are responsible for embedding global readiness into the operational lifecycle of Riot’s products and experiences. Reporting to the Manager of Localization Operations, you operate at the intersection of Production, Development, Publishing, and Localization, ensuring that global delivery is scalable, predictable, and aligned with player expectations.
You lead localization operations across a portfolio of products, shaping workflows from planning through release. You balance executional excellence with strategic foresight, driving alignment across regions and stakeholders while evolving systems and processes to support global scale.
Responsibilities:
•
Partner with Production, Development, and Publishing to integrate localization requirements into planning, scope, and timelines
•
Oversee localization workflows from source readiness through delivery, ensuring high-quality and on-time outcomes
•
Monitor execution health, resolve blockers, and maintain operational predictability across teams
•
Develop and improve workflows, runbooks, and systems to enable scalable localization operations
•
Leverage localization management systems, automation, and AI-enabled solutions to improve efficiency and visibility
•
Build strong cross-functional partnerships and drive alignment across regional and global stakeholders
•
Act as a primary point of contact for localization operations within the region
•
Identify risks across localization, compliance, and publishing workflows, and drive mitigation strategies
•
Use data to improve quality, reduce friction, and scale operations effectively
Qualifications:
•
6+ years of experience in localization operations, production, or program management in gaming, tech, or entertainment
•
Experience supporting complex global launches and distributed teams
•
Strong understanding of localization pipelines, internationalization, and QA processes
•
Experience with localization management systems, CMS platforms, and project management tools (e.g., Jira or similar)
•
Proven stakeholder management skills and ability to influence without authority
•
Strong communication skills with the ability to simplify complex workflows
•
Professional proficiency in English and Mandarin
Desired Qualifications:
•
Experience scaling global operational systems or programs
•
Familiarity with automation or AI-enabled localization workflows
•
Experience in change management or operational transformation
•
Understanding of regional compliance and publishing requirements in China
For this role, you’ll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players’ experiences, this could be your role!