Customer Service Representative
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Before you apply
Salary$17 – $20/hr
LocationRidgeland, MS, US
Work modeon-site
Typefull-time
SeniorityEntry
Experience1–5 yrs
DepartmentCustomer Service & Support
Company size2+ people
PostedAug 6, 2026 · 3mo ago
Verified live7h ago
At a glanceSummarised by Seekless from the posting.
Handle and de-escalate customer complaints and concerns
Valid driver's license with clean motor vehicle record
Call center or customer support experience: 1+ year required
Experience with MS Office products preferred
Experience with Service Titan preferred
Call center or customer support experience: 1-5 years preferred
Reliably commute or planning to relocate before starting work (Required)
Skills
MS Office
Service Titan
Benefits
Health insurance
Dental insurance
Vision insurance
401(k)
Life insurance
Disability insurance
Paid time off
Ongoing training
Overview
Looking to TRADE UP to a better opportunity? Dent Air Conditioning is looking for a self-motivated individual with a positive attitude to join our growing and dedicated Customer Support team.
Why join our team:
We care for our employees’ well-being and structure our company so that our front-line employees are rewarded appropriately for their hard work.
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Uncapped Pay Potential
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Medical, Prescription, Dental, Vision Insurance
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Disability and Term Life Insurance
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Matching 401(k)
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On-going training & development and growth opportunities
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Paid Holidays
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Paid Time Off (PTO)
What you will do:
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Manage incoming calls from customers
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Schedule and manage customer estimates
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Identify and assess customers’ needs to achieve full satisfaction of work provided
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Manage customer and technician schedules
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Renew and manage maintenance agreements
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Build relationships with customers and provide top-level service and support
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Maintain accurate and detailed records of customer needs, requests, and tasks performed
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Appropriately handle and de-escalate customer complaints and concerns
Who you are:
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1-5 years of call center or customer support experience preferred
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Valid driver’s license with clean motor vehicle record
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Experience with MS Office products preferred
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Experience with Service Titan preferred
Who we are:
We are a family-owned and operated company with a small business feel but large business size, growth, and stability. We have hard-working teams that are dedicated to the company’s continued success and are rewarded well for their contributions.
We prioritize our employees and welcome you to the family through on-going training and unmatched rewards, like full benefits, and a matching 401(k).
If this sounds like the perfect opportunity for you, don’t wait! Apply today!
Legal
We are an Equal Employment Opportunity Employer
Job Type: Full-time
Salary: $17-20 per hour + commission
Benefits:
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Matching 401(k)
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Health Insurance
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Dental and Vision Insurance
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Life and Disability Insurance
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Paid Time Off
•
Ongoing Training and Development
Ability to commute/relocate:
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Ridgeland, MS: Reliably commute or planning to relocate before starting work (Required)
Experience:
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Call Center or Customer Support (1+ year required)
Work Location: In person
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