Required Experience, Skills and Qualifications:
• 4+ years of experience in Salesforce product management in a complex, multi-stakeholder environment.
• Demonstrated track record of owning a Salesforce backlog and driving structured delivery independently.
• Experience in global or enterprise environments with multiple stakeholder groups.
• Experience transitioning a Salesforce environment from implementation to operational scale.
• Strong understanding of how CRM supports sales and marketing processes.
• Experience working with governance models and controlled change processes.
• Experience working closely with Salesforce admins, developers, and architects in a delivery context.
• Proven ability to prioritize under pressure and push back on senior stakeholders when requirements lack clarity.
• Strong working knowledge of Salesforce, including how configuration, data models, and processes interact.
• Ability to assess technical implications of decisions and collaborate effectively with admins, developers, and architects.
• Deep understanding of Salesforce architecture, including objects, data model, automation, integrations, and platform limitations.
• Strong awareness of technical debt and experience actively managing and prioritizing it alongside new feature development.
• Highly structured thinking with clear, consistent communication across technical and non-technical audiences.
• Ability to independently drive work forward without constant oversight.
• 100% fluent in English, written and spoken.
• Strong practical understanding of Salesforce as a platform, not just from a user perspective, but from a structural and architectural one.
• Understanding of how Salesforce environments interact in multi-org setups.
• Experience working with integrations between Salesforce and other systems, including an ability to assess how changes impact data flows and dependencies.
• Ability to understand how configuration choices impact data integrity, scalability, and future development.
• Comfortable discussing solutions with developers and architects and making informed trade-offs.
• Ability to identify when a request creates unnecessary complexity or technical debt.
• Clear understanding of the difference between quick fixes and sustainable solutions, with a track record of actively driving toward the latter.