You’ll be the face of Lighthouse for new customers, owning the full sales cycle from first cold touch to close. This is a hunter role: you carry a quota, you build your own pipeline, and you’re accountable to outcomes and success. No excuses, just results.
Your market is two-sided. You open net-new accounts that fit our ideal customer profile and have never spoken to us, and you turn low-adoption customers who use a single Lighthouse product into full-platform customers. In both cases the goal is the same: the whole commercial platform, not one module. Small, one-off transactions are not what this role is for. You think in terms of the full deal from the first conversation, and you have the patience and the process to run a complex, multi-stakeholder cycle to get there.
What makes this different: you won’t do it alone. Lighthouse is deploying an agent AI infrastructure — Enablement, Pre-Sales, and Coaching agents — alongside a modern revenue stack. AI handles the prep, the sequencing, and the pattern recognition so you can focus on what matters — building relationships, running sharp discovery, and closing deals.
Where you will have impact
Own your territory and your number. Build and execute a strategic territory plan to generate a net-new pipeline. Maintain 3x pipeline coverage, forecast honestly, and take full accountability for your results. Your quota is your commitment.
Hunt into net-new accounts. Cold, outbound prospecting into ideal customer profile accounts is the core of this role, not a supplement to inbound. Run an AI-first workflow: use our agents for account research, buying signals, sequencing and first-touch personalization, so your time goes into conversations rather than admin. Add Lighthouse Connect events and industry conferences on top. This is not an SDR-reliant role.
Expand low-adoption customers. Identify customers who use a single Lighthouse product, or a fraction of what they bought, and turn them into full-platform accounts. Run this as a sales cycle, with discovery, a business case and a close, not as an adoption program. Work with Customer Success on the handover so the account is set up to keep growing.
Turn small deals into big deals. Treat every opportunity as a platform deal. Qualify for the full scope early, bring in every stakeholder who has a say, and build the business case for the whole solution rather than settling for a trial or a single module. Protect pricing on value.
Run a disciplined sales process. Using MEDDPICC to qualify and advance opportunities. Use the AI Pre-Sales Agent to identify gaps before every major call. Advance deals through stage gates with evidence, not optimism. Leverage AI to make your days easier and focus on more selling time.
Use AI as a force multiplier. Leverage the Enablement Agent for call prep, discovery frameworks, and positioning. Use the Coaching Agent to surface patterns in your pipeline and win rate. Push back on the tools when they’re wrong — help make the system smarter.
Become a hospitality expert. Understand the commercial challenges hotels face across pricing, distribution, and business intelligence. Position Lighthouse’s full platform as the integrated solution that replaces fragmented point tools. Know the competitive landscape inside out and run value based ROI conversations confidently.
Build relationships at a distance. Most of your buyers will never meet you in person. Earn trust over video, phone and email through sharp preparation, clear follow-through and a point of view on their business. Partner with Product to share market feedback and influence the roadmap, and represent Lighthouse at industry events to build the brand and your network.