In charge of payroll, attendance, and social insurance - Employee Relations Section, Mobile/RTS Human Resources Department, Group Human Resources Supervisory Department

LocationTokyo, Japan

Work modeon-site

Typefull-time

SeniorityMid

DepartmentHuman Resources

Company size10,000+ people

First seenOct 6, 2026 · 5d ago

Verified live1d ago

At a glanceSummarised by Seekless from the posting.

Multiple years of payroll company insurance experience

Excel (Pivot, Lookup functions, four arithmetic functions, etc.)

Business-level proficiency in Japanese and English

Experience in taxation or finance

Labor-related qualifications (e.g., certified social insurance labor consultant)

Skills

Excel

Job Description:

Business Overview

Rakuten Group’s mission is to contribute to society by creating value through innovation and entrepreneurship. Rakuten provides more than 70 services across a wide range of fields, including the following: internet services, such as e-commerce, travel, and digital content; fintech services, such as credit cards, banking, securities, e-money, and cashless payments; mobile services, such as providing a mobile carrier service; and professional sports. By seamlessly linking these services through Rakuten membership, we have formed a truly unique “Rakuten Ecosystem.”

Department Overview

Our division is in charge of human resources (recruitment, training, evaluation, labor relations, HRBP) specific to mobile business organizations. While collaborating with Rakuten Group’s head office, the department can provide a one-stop solution for HR issues, planning, policies, operations, and workplace communication to solve problems in a workplace environment (mobile market, store operations, global development environment, and human resource structure).

We organize organizations by area, such as recruitment, training, evaluation, labor relations, and HRBP, and provide opportunities for mutual understanding through cross-organizational cooperation, study sessions, and meetings.

As an organization specializing in labor affairs, our scope includes not only payroll, attendance, and social insurance, but also general labor management (health and safety, revision of rules and regulations, welfare, and handling of labor issues) and handling of administrative matters such as the Labor Standards Bureau. Despite the wide variety of operations, every one of us has an awareness of OPE (Operational Excellence) and is working to achieve greater efficiency and higher added value.

With the goal of becoming HR professionals, we continuously share and exchange HR expertise with one another on a daily basis, applying what we learn to our individual roles to refine our work. We are a highly motivated and eager-to-learn organization that provides an environment where you can gain a wealth of knowledge and inspiration.

Position:

Why We Hire

To support Rakuten’s rapidly growing and rapidly expanding mobile-related business, we are expanding our payroll and company insurance members.

Position Details

This is an environment where you can challenge to solve problems and work toward improving and upgrading existing operations, rather than simply being an operator. We often work on a project basis, and you will be able to expand your experience in project management and project lead.

Responsibilities

You will be in charge of managing contractors and improving operations and processes for the following tasks.

・Payroll calculation (including inhabitant tax and year-end adjustment)

・Various social insurance procedures (in cooperation with the company’s labor consultant)

・Collection and management of personal identification numbers

・Responding to inquiries from employees

・Other related work

Routine tasks are being automated, and we are working to strengthen our in-house customer service capabilities.

There are several foreign nationals among our employees, enabling you to acquire value-added expertise beyond your previous experience. As long as you gradually get used to it with the other members providing support, there won’t be any problems.

Work Environment

Full-time employees: 2

Part-time employees: 1

Temporary employees: 1

Requirements

・Individuals with several years of experience in payroll and social insurance matters at small and medium-sized enterprises

・Individuals with several years of practical experience at a social insurance office

Mandatory Qualifications:

・Multiple years of payroll company insurance experience

・Excel (Pivot, Lookup functions, four arithmetic functions, etc.)

・Business-level proficiency in Japanese and English

*Any industry is acceptable

Desired Qualifications:

・Experience in taxation or finance

・Labor-related qualifications (e.g., certified social insurance labor consultant)

Other Information:

Additional information on Location

Rakuten Crimson House

1-14-1 Tamagawa, Setagaya-ku, Tokyo

#corporate #HR #GA #CorporateCommunications #operationdiv

Languages:

English (Overall - 2 - Intermediate), Japanese (Overall - 4 - Fluent)

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