Tier 2 Mac Support Specialist
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Before you apply
Salary$65k – $73k
LocationMenlo Park, California, United States
Work modeon-site
Typefull-time
SeniorityMid
Experience2–4 yrs
DepartmentInformation Technology
Company size51–200 people
PostedAug 20, 2026 · 2mo ago
Verified live3d ago
At a glanceSummarised by Seekless from the posting.
2-4 years related experience
Excellent problem-solving skills
Knowledge of Windows operating systems
Strong experience supporting current iOS and macOS
Working knowledge of Microsoft Office Suite
Excellent documentation, collaborative and communication skills, both written and verbal
6 months experience with a vocational technical school certificate (CompTIA A+ Apple support) is preferred
Skills
Windows
iOS
macOS
Microsoft Office Suite
Benefits
Generous PTO
Health insurance
Dental insurance
Retirement savings plan
Pre tax benefit programs
Wellness support
Professional development
Performance bonus
Referral bonus
Life insurance
Disability insurance
About the company
Astor & Sanders Corporation (Astor) is an award-winning IT solutions provider headquartered in McLean, VA and is seeking a Tier 2 Mac Support Specialist candidate**.** This is a full-time onsite position based in the Menlo Park, CA.
Roles and Responsibilities
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Provide hardware and software support for Windows and Mac desktops and laptops
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Configure, test and install printers, scanners, network copier/printers
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Use computer images to install and configure laptops and PCs
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Ensure latest approved BIOS and patches are applied to PCs and laptops
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Support users with file shares and permissions issues
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Track, log and report each service request
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Additional duties as assigned
Requirements
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2-4 years related experience
•
6 months experience with a vocational technical school certificate (CompTIA A+ Apple support) is preferred
•
Excellent problem-solving skills
•
Knowledge of Windows operating systems
•
Strong experience supporting current iOS and macOS
•
Working knowledge of Microsoft Office Suite
•
Excellent documentation, collaborative and communication skills, both written and verbal
Benefits
The anticipated salary range for this position is $65,000-$73,000 annually. This is not, however, a guarantee of compensation or salary. Actual compensation will be determined based on factors, including, but not limited to, relevant work experience, candidate skills and education, geographical location, certifications, and business needs, as well as contract provisions regarding labor categories that are specific to the position and could fall outside of this range. This salary range represents Astor’s good-faith estimate of compensation for the position at the time of posting.
Benefits
Astor & Sanders Corporation (www.astor-sanders.com) offers a unique, stimulating and challenging environment that fosters individual growth and rewards performance. Astor & Sanders Corporation ( #Astor ) is an Equal Opportunity Employer.
Some of our competitive benefits include
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Generous Paid Time Off (PTO) and all Federal Holidays off
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Comprehensive Health and Dental Insurance Coverage
•
Retirement Savings Plan
•
Pre-Tax Benefit Programs
•
Wellness and Work-Life Support
•
Professional Development
•
Performance and Referral Bonuses
•
Life and Disability Insurance