RESPONSIBILITIES:
• Responsible for all hiring, managing, and training of Loss Prevention staff for each assigned location(s).
• Independently create, implement, and audit shortage action plans in assigned stores. Must have a proven track record of creating innovative ideas and effective solutions to reduce operational loss.
• Manage, maintain, and troubleshoot all loss prevention equipment that includes but not limited to CCTV, access control, EAS and alarm systems. Must have a working knowledge of system networking and IP configurations.
• Manage all internal and external investigation programs targeting the reduction of theft and fraud. Must be able to complete investigations in a timely manner through use of proven interview and interrogation techniques (WZ Method). Interviewing of dishonest employees may include, but not limited to, telephone or remote conversations. Must possess the ability to secure evidence, including appropriate written statements to support prosecution.
• Responsible for enforcing the policies and standards of the Loss Prevention department and the company.
• Implement and manage training and awareness programs at all levels within store operations.
• Build positive business relationships both within and outside of the company. This includes law enforcement and other contacts within the Retail Loss Prevention field.
• Must have a working knowledge of RFID systems and technology. This includes EAS, Stock Management, shipping and receiving.
• Must be able to suggest and implement physical security controls for warehouse and supply chain. This will include frequent visits to warehouse facilities to evaluate security controls and work with 3rd party vendor to investigate any delivery errors at stores.