Teleskope is redefining data security for the AI era with the only dedicated platform that combines precise visibility with automated remediation. Teleskope continuously scans, catalogs and classifies data in-motion and at-rest while automating policy-based actions, helping organizations proactively manage data sprawl while securely enabling AI adoption.
Fresh off our $25 million Series A round, Teleskope is entering a high-growth phase backed by top-tier investors and exceptional product-market fit.
About the role
We are seeking a Forward Deployed Engineer who will be the technical face of Teleskope to our customers. You’ll operate across pre- and post-sales, sit between Go-to-Market and Engineering, support technical needs of customers in pilot, and serve as the dedicated technical resource for a large cohort of active subscription customers. The role requires hands-on engineering: writing bespoke integrations/automations, fixing customer-specific issues, and delivering production-ready technical solutions while building and maintaining strong relationships with our customers.
What you’ll do
•
Serve as the dedicated technical resource for a book of customer accounts, supporting core platform functionality as well as ancillary product needs to ensure an exceptional and consistent customer experience.
•
Work alongside Technical Account Managers to ensure success from conversion all the way through to renewal.
•
Collaborate with Product, Engineering, and Forward-Deployed SREs to ensure timely and accurate technical delivery.
•
Diagnose, triage, and implement fixes for customer-specific bugs; author reproducible fixes, tests, and PRs or produce clear remediation documentation when immediate code changes aren’t appropriate.
•
Build custom product features to address high-impact customer requests. Most of these will make it to the core product.
•
Support technically complex use cases by developing scripts, automation, custom integrations, and reports.
•
Conduct architecture reviews, technical deep dives, enablement sessions, and solution reviews for a range of personas — from individual contributors to senior security and engineering leadership.
•
Help drive the product roadmap by bringing the voice of the customer into planning meetings, prioritizing issues, and championing high-value feature requests to the Product team.
•
Produce clear technical documentation, runbooks, and handoffs for customers and internal teams.
About you
•
2+ years supporting enterprise customers in a hands-on technical role (Customer Engineer, Software Engineer, Technical Consultant, Technical Account Manager, or similar)
•
Strong scripting and programming skills (e.g., Python, Bash; experience with Golang/TypeScript is a plus)
•
Experience with cloud technologies and deployment tooling (AWS/GCP/Azure, Terraform, Kubernetes, Docker, CI/CD)
•
Bias for action and speed – you move fast, find creative solutions and aren’t afraid to disrupt the status quo
•
Proficiency using AI coding tools such as Claude, Cursor and/or Codex
•
Excellent communication skills and a consultative mindset — able to explain technical tradeoffs to both engineers and functional stakeholders.
•
BS/BA in Computer Science or equivalent experience.
•
Must be based in NYC (we work hybrid).
What you’ll get
•
An opportunity to join an early-stage startup in one of today’s fastest-growing markets.
•
A chance to bridge your technical skills with business impact and direct customer exposure.
•
Room to learn, grow, and rapidly advance in your career as part of a growing team.
•
A beautiful office in NYC’s Financial District, with breakfast and snacks provided daily, and weekly catered lunch.
•
Flexible vacation and work-from-home days.
•
Competitive salary and meaningful equity.
•
Health, vision, dental, 401k and more benefits, heavily subsidized by Teleskope.