Engineering & Platform Leadership
• Lead multiple engineering teams delivering enterprise reporting solutions, operational analytics, and data-driven applications.
• Own platforms supporting brand reporting experiences.
Franchisee & Enterprise Access Systems
• Oversee engineering for franchisee access platforms, identity, authorization, and secure data access providing services and access to company developed and 3rd party applications.
• Define the architecture and strategy for enterprise systems
• Partner with security and compliance teams to ensure appropriate controls and governance.
• Improve usability and self-service while maintaining strong security posture.
• Lead architecture, engineering and operations of restaurant attributes and master data platforms.
• Ensure data accuracy, consistency, and availability across brands and systems.
• Own the architecture, engineering and operations of the enterprise data platform which is Snowflake.
• Ensure reliable ingestion, monitoring, support, and onboarding of new data sources.
• Make data broadly available through well-designed APIs, models, and tools and a strong data governance program. Support consumers of enterprise data that is used for business reporting, financial systems integration and customer operations
• Establish strong data observability, quality monitoring, and support processes.
• Lead engineering efforts to enable responsible, secure use of AI across the enterprise supporting the brands and corporate functions in adoption of AI and automation techniques and tools.
• Provide platforms, tools, and guardrails for AI adoption and automation.
• Enable natural language analytics and AI-driven automation
• Drive AI Adoption around the organization and within the brands
• Own production operations, monitoring, incident response, and continuous improvement.
• Drive best practices across reliability, testing, CI/CD, and security.
• Build, mentor, and retain high-performing engineering leaders and teams.
• Create a culture of accountability, collaboration, and continuous learning.