At a glanceSummarised by Seekless from the posting.
Must have10
Exposure to SAP SD module, MM module & C4C (CRM tool- Cloud for customer)
Expertise in MS – Excel/Macros
Bare minimum exposure to After Market business process
Data Analysis, tools and procedures
5-6 years of Experience (with exposure to Data related tasks)
Pump or allied industry
Collaboration & Teamwork
Customer oriented (Internal Sales and Service personnel)
Highly effective English Communication and time management skills
Customer centric and target-oriented approach
Nice to have1
Good knowledge of KSB global products and main part types
Skills
C4C
SAP SD
SAP MM
MS Excel
Macros
SharePoint
Responsibilities
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Responsible for Equipment* data related activities and related global support for C4C
* its a digital twin of a physical product which carries the entire Product life cycle and can be tracked in C4C.an Equipment is also called as Registered Products in C4C.
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Support necessary tasks related to data management of KSB and Non-KSB Equipments (i.e. Products)
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Support tasks related to preparation of site database and related web portal tasks
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Interact with key users within KSB group globally, to ensure completeness and correctness of given task in time and support activities
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Support global rollouts for implementations of various projects
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Detailed Documentation of each activity and update the SharePoint and portal for communications to the users.
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User trainings
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Regular testing activities for Quality tenant and cross collaboration with C4C functional team and IT developers.
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Support data migrations as a part of any new C4C or SAP implementations which will have effect on the existing product data in C4C.
Functional / Technical Competencies
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Preferred- Good knowledge of KSB global products and main part types.
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Required- Exposure to SAP SD module, MM module & C4C (CRM tool- Cloud for customer)
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Expertise in MS – Excel/ Macros
•
Bare minimum exposure to After Market business process
•
Data Analysis, tools and procedures
Behavioral Competencies
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Collaboration & Teamwork
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Customer oriented (Internal Sales and Service personnel)
•
Highly effective English Communication and time management skills
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Customer centric and target-oriented approach (Business oriented thinking that can be implemented into systems)
Qualification and experience
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Graduate in Mechanical Engineering (preferred) or core engineering stream.
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Or Bachelors in Computers with business domain knowledge
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5-6 years of Experience (with exposure to Data related tasks)