We’re looking for motivated, engaged people to help make everyone’s journeys better.
About the role
We are looking for a Global Head of Risk & Insurance to join our Zurich-based team. Reporting directly to the gategroup Chief Legal Officer, the role manages group-wide enterprise risks and non-life insurance programs, including developing and implementing the company’s strategic vision for risk and insurance management.
Main Duties and Responsibilities
Enterprise Risk Management (ERM)
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Develop and implement the risk management strategy for gategroup globally, aligning it with regional and functional goals.
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Lead innovation, governance and management for gategroup’s corporate Enterprise Risk Management (ERM) system to promote risk-informed business decisions and to support the achievement of strategic objectives.
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Identify, assess, and mitigate strategic and dominant operational risks together with functional risk owners and with the Corporate Risk Council.
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Update and report enterprise risks to designated gategroup management and board committees.
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Develop and adapt ERM tools, practices, and policies in compliance with applicable regulations, rating agency standards, and gategroup’s strategic imperatives.
Insurance Management
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Lead the corporate insurance team and provide functional and process leadership for risk, insurance and claims management throughout the group.
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Protect company assets and liabilities by optimising risk transfer and managing the global insurance portfolio.
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Procure and periodically renew group-wide non-life insurance programs and other relevant insurance products where global protection is required or adds value.
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Maintain marketable risk quality in all lines of insurance through appropriate training, risk engineering and loss control programs.
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Oversee the investigation and resolution of claims, ensuring proper documentation and tracking of future financial liabilities.
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Serve as the primary operational contact for insurers, reinsurers, underwriters, and external brokers.
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Optimise insurance management processes, including annual renewal, value collection, claims handling and insurance cost allocation.
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Report selected insurance performance data and process performance indicators for presentation on the corporate gateperform platform.
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Contribute risk and insurance expertise in cross-functional projects such as contract review, M&A due diligence and guideline development.
Core Competencies and Requirements
Education
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Bachelor’s degree in finance, business, economics, statistics or law.
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Professional certification in Risk Management.
Work Experience
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Minimum 10 years’ experience in the international insurance and risk management industry.
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At least 5 years’ experience in leading & developing enterprise risk management and/or insurance management teams within a complex global matrix environment.
Technical / Language Skills
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Expertise in risk-informed decision-making capabilities, effectively evaluating information from multiple sources and committing to action in complex and ambiguous situations.
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Expertise in insurance policy forms and in contract analysis.
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Experience with Microsoft Office apps, particularly strong Excel skills.
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Excellent communication and presentation skills, with the ability to convey complex risk topics clearly and effectively to senior management and diverse stakeholder groups.
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Expertise in integrating AI into various business processes, enhancing efficiency, and fostering a culture of data-driven innovation.
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Excellent verbal and written communication skills in English and German; additional languages a plus.
Core Competencies Required
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Strategic Enterprise & Risk Thinking – Applies holistic, forward-looking and risk-informed thinking to anticipate challenges, navigate ambiguity and enable sound enterprise-wide business decisions.
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Results & Accountability Leadership – Takes active ownership, sets clear priorities and drives execution to deliver measurable risk, insurance and business outcomes.
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Executive Influence & Stakeholder Partnership – Builds trusted relationships and communicates complex topics with clarity and impact to influence senior leaders and diverse stakeholders.
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OneTeam Leadership & Talent Development – Builds high-performing teams, develops talent and fosters collaboration across functions and regions to achieve shared objectives.
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Transformation & Continuous Improvement – Champions change and leverages data, technology and AI to continuously improve risk and insurance processes, capabilities and efficiency.
If you want to be part of a team that helps make travel and culinary memories, join us!