When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.
Job Title
Customer – Master Data Management (MDM) Lead
Location(s)
Pune
Job Description
Key Responsibilities:
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Own Customer Master lifecycle including onboarding, hierarchy management, enrichment, and deactivation
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Lead Customer MDM operations, SLA/KPI management, and backlog prioritization
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Improve SAP ↔ Salesforce customer data flows and re‑implement push‑to‑SAP processes
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Enable bulk account creation and standard onboarding workflows
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Establish data governance policies, stewardship model, and approval workflows
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Drive data quality dashboards and remediation initiatives
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Partner with Sales, Finance, Compliance, and Operations
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Coordinate MSP delivery and internal resources for execution
Requirements
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Basic Qualifications
Required Qualifications & Experience
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6–10 years experience in Customer MDM / CRM data governance
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Strong exposure to SAP Business Partner, Salesforce Account model, EBX or similar
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Experience managing hierarchies, data quality, and global customer onboarding
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Strong business partnering and leadership capability
Preferred Characteristics
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Deep functional and technical understanding of MDM for large & complex organization
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Effective stakeholder and vendor management
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Continuous improvement mindset and strong sense of ownership.
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Along with managing day-to-day operational needs, be able to improve short-to-long term
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Strong communicator who can simplify complex technical topics for business audiences and lead discussions across functions.