MO
MouserOperations Support Representative
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Before you apply
LocationKowloon, Hong Kong, Hong Kong
Work modeon-site
Typefull-time
Experience1+ yrs
Company size1,001–5,000 people
First seenOct 18, 2026 · 2w ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Accurately and efficiently analyze customer data and categorize as per organization's requirements
Proofing material, reviewing discrepancies, and responding accordingly with high attention to detail
Professionally communicate with customers globally via email/phone
Adapt to changing situations and restructure tasks and priorities
Electronic filing, record keeping, and document preparation using OCR software
Work independently or as a team contributor
Detailed and thorough in work habits
Ability to work under deadline pressure
Good communication skills in English and local language
Able to type data for long periods
Proficient in typing and math
Proficient with internet, Microsoft Word, Excel, Outlook
Able to use, read, and interpret spreadsheets and printed reports
Good knowledge of electronics industry
Bachelor's degree in a related field
1+ years of experience within electronic industry
Regular attendance at work
Skills
Microsoft Word
Microsoft Excel
Microsoft Outlook
OCR software
Responsibilities
ACCOUNTABILITIES & ESSENTIAL FUNCTIONS
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Accurately and efficiently analyze the customer data and categorize them as per the organizations requirements, while maintaining a high level of commitment to achieve quality and productivity goals.
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Proofing material, reviewing discrepancies, and responding accordingly with a high focus on attention to detail.
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Professionally communicate with customers globally via email/phone to verify their operations and update the Mouser database accurately and efficiently.
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Adapting to changing situations and restructuring tasks and priorities as changes occur within the business and organization.
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Electronic filing, keeping records, and preparing and documents using an OCR software.
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Working independently, or as a team contributor, towards excellence in quality and results driven.
Regular attendance at work is an essential function of the job.
Requirements
SKILLS & CERTIFICATIONS
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Detailed and thorough in work habits.
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Ability to work under the pressure of deadlines.
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Good communication skills, both verbal and written, in English and local language (if different).
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Able to type data for long periods of time.
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Proficient in typing and math.
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Proficient with internet, Microsoft Word, Excel, Outlook, and other software.
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Able to use, read, and interpret spreadsheets, and printed reports.
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Good knowledge of the electronics industry is preferable.
Operations Support Representative I
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Bachelor’s degree in a related field preferred.
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1+ years of experience within electronic industry is preferable.
Operations Support Representative II
About the role
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Act as a Subject Matter Expert and provide floor support to resolve process queries.
Requirements
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Bachelor’s degree in a related field preferred.
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2+ years within electronic industry experience required. For internal candidates, experience can be a combination of internal and external experience.
Operations Support Representative III
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Provide training to new joiners and guide them through on the job training in the absence of Senior Operations Support Representative.
Requirements
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Bachelor’s degree in a related field preferred.
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4+ years within electronic industry experience required. For internal candidates, experience can be a combination of internal and external experience.
Senior Operations Support Specialist
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Provide training to new joiners and guide them through on the job learning.
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Do quality checks of the work carried out by the employees and provide appropriate feedback.
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Assist Department Management with task assignment and report preparation.
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Team subject matter expert.
Requirements
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Bachelor’s degree in a related field preferred.
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6+ years within electronic industry experience required.
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Internal candidates:
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Experience can be a combination of internal and external experience.
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Minimum Highly Effective performance in current role.
About the company
*Mouser Electronics, founded in 1964, is a globally authorized distributor of semiconductors and electronic components for over 1,200 industry-leading manufacturer brands. We specialize in the rapid introduction of the newest products and technologies targeting the design engineer and buyer communities.
Mouser has 28 offices located around the globe. We conduct business in 23 different languages and 34 currencies. Our global distribution centre is equipped with state-of-the-art wireless warehouse management systems that enable us to process orders 24/7, and deliver nearly perfect pick-and-ship operations.*