· Own end-to-end transportation service performance across the UK and EU, including on-time delivery, order fulfillment accuracy, and transit-time reliability for retail, wholesale, and e-commerce channels.
· Define, track, and publish transportation KPIs and SLAs; lead monthly and quarterly business reviews (QBRs) with 3PL and carrier partners to drive accountability and continuous improvement.
· Serve as the primary escalation point for transportation service failures; root-cause issues and implement corrective and preventive actions.
· Ensure transportation execution meets the requirements of key retail partners (e.g., compliance with retailer routing guides, delivery windows, and ASN/labeling standards).
Cost Review & Optimization
· Own the regional transportation budget and freight spend; forecast, monitor, and explain variances monthly, identifying trends and driving corrective action.
· Conduct regular cost-to-serve analysis across lanes, modes, and channels; identify and implement opportunities to reduce cost per unit without compromising service.
· Lead carrier rate negotiations, spot-market management, and freight procurement in coordination with the US Director of Transportation and procurement team.
· Evaluate mode and lane optimization, consolidation, and network design changes to deliver year-over-year cost savings.
3PL Capacity & Growth Strategy
· Develop and maintain a forward-looking transportation capacity strategy that aligns with e.l.f.'s aggressive international growth plans, modeling 1-, 3-, and 5-year volume scenarios against 3PL and carrier capability.
· Assess the scalability of existing 3PL partners — across warehousing throughput, outbound capacity, peak-season flex, and geographic coverage — and recommend capacity additions, alternate partners, or network changes ahead of need.
· Lead or support RFPs, partner selection, onboarding, and contract governance for new or expanded 3PL and carrier relationships across the UK and EU.
· Build peak-season and surge-readiness plans in partnership with 3PLs, ensuring capacity, labor, and equipment commitments are secured well in advance of demand spikes (e.g., holiday, promotional events, new-retailer launches).
· Identify and mitigate supply chain risks — carrier concentration, single-lane dependency, customs/border exposure — with documented contingency plans.
Cross-Functional Partnership & Compliance
· Partner with the US Associate Director of Transportation to ensure regional execution aligns with global transportation strategy, systems, and standards (e.g., TMS, visibility platforms, carrier scorecards).
· Collaborate with Supply Planning, Demand Planning and Commercial Operations to align transportation capacity with forecasted demand and product launch timelines.
· Ensure full compliance with UK and EU transportation, customs, and trade regulations, and partner with customs brokers to maintain efficient and compliant cross-border movement.
· Champion e.l.f.'s sustainability commitments in transportation decisions, including modal shift, emissions reduction, and carrier sustainability standards.