• Lead and supervise a team of stewards (full and casual part-timer) in maintaining the cleanliness of the restaurant.
• Maintain inventory of OS&E and operating supplies
• Responsible for supervision in the following areas:
• Cleanliness of the restaurant floor which includes floors, walls and equipment
• Washing and sanitizing of ice machines
• Cleaning of shelves and filters
• Cleaning and polishing of Holloware
• Dish station and dish washing area
• Handling and cleaning of equipment trolleys
• Garbage disposal & cleaning of garbage area
• Toilets
• Maintain stewarding daily Standard Operating Procedure (SOP)
• Assist the Stewarding Leadership Team in coordinating stewarding schedule especially in their absence.
• Assist the Stewarding Leadership Team in recruitment, employees’ performance appraisals & any other HR related matters.
• Update information on stewarding bulletin boards and printed materials.
• Disseminate all important operational information to all stewards.
• Ensure that staff have the proper knowledge and equipment in order for them to work efficiently.
• Conduct on the Job Training and technical knowledge training with all new stewards.
• Assist the Stewarding Leadership Team in all Training related matters.
• Responsible for preparing adequate and appropriate F&B needs on a daily basis.
• Ensure that equipment are maintained and stored correctly after usage.
• Motivate the team.
• Ensure that stewarding has sufficient equipment and operating supplies for all its operating needs and in compliance with the par level for all items.
• Monitor, handle and relay internal guest feedback to Director of Stewarding or Executive Chief Steward.
• Coordinate with suppliers and contractors during operation.
• Assist Stewarding leadership team in complying with food safety program.
• Assist the stewarding leadership team in liaising with a DM Inspector and the Hygiene & Sanitation Manager.
• Ensure that Team Members implement the procedures for safety, hygiene and sanitation according to hotel standards.
• Assist stewarding leadership team in any other related matters.