· Calls on prospective customers and maintains contacts with customers in relation to their requirements
· Sells Sulzer/Sulzer CSS Package products and services to established customers, including technical selection, hydraulic modification requirements, and calculations.
· Finds and develops new customers and new sales potential within existing customers
· Negotiates orders, including all technical, commercial, and legal details to mutual satisfaction of customers and Company
· Travels to customer locations to ensure close and regular face-to-face contact
· Secures and renews orders and arranges delivery dates and other peripherals integral to selling
· Entertains customers during and outside normal business hours on a regular basis consistent with expense budgets and good business practices
SECONDARY RESPONSIBILITIES:
· Maintains sales program within territory based on customers’ estimated requirements and keeps records and makes reports to all involved of all phases of activity, as appropriate
· Activity pursues overdue customer invoices in a highly professional manner, as requested
· Pays special attention to Alliance customers to ensure needs are satisfied
· Stays informed on new products or services and other general information of interest to customers
· Refers customer complaints to proper departments and follows up ensure satisfactory resolutions for all concerned
· Maintains and keeps clean Company supplied vehicle and other assets
· Maintains good cross discipline relationships within Company
· Maintains membership and is active in organizations related to pump industry
· Supports, cooperates with, and participates in company-wide LEAN and EHS Management System which includes following all day safety, health and environmental policies and procedures. Supports and cooperates in company-wide Quality Management effort
· Adheres to company and department policies, procedures, and standards
· Performs other duties as necessary
SUPERVISORY RESPONSIBILITIES: