Medical Contact Center Assistant I
LocationManila
Work modehybrid
SeniorityEntry
Experience1+ yrs
Company size10,000+ people
First seenOct 10, 2026 · 2d ago
Verified live15h ago
At a glanceSummarised by Seekless from the posting.
1 year VOICE call center experience
Must have a healthcare license e.g. Nurse, Pharmacist, Medtech, PT, Radtech
Healthcare account experience
Summary of Responsibilities:
•
To respond to medical information queries/product quality complaints/general queries that may be received over the telephone call, email, fax etc.
•
Receive information, record, and report Adverse Drug Reaction in timelines (according to the regulations and to internal WI/SOPs) that may be received over telephone calls, email, fax etc.
•
Perform and support different activities as assigned – tracking various types of information and metrics, ongoing QC of defined process steps, training, reconciliation of data from multiple sources.
•
All other duties as needed or assigned.
Qualifications (Minimum Required):
•
1 year VOICE call center experience
•
Healthcare account experience highly desired
•
Must have a healthcare license e.g. Nurse, Pharmacist, Medtech, PT, Radtech
Legal
Learn more about our EEO & Accommodations request here.