We are seeking an exceptional, relationship-driven Private Client Manager to own and grow a portfolio of high-net-worth and ultra-high-net-worth client relationships within Kensington Private Client. This role will be responsible for managing the client relationship from end to end, delivering highly personalized travel planning and ensuring every element of client experience meets Kensington Private Client’s standards.
Sitting at the intersection of client relationship management, travel planning, and service delivery, the Private Client Manager will serve as the client’s single point of contact across the Kensington ecosystem. The role will directly plan and manage individual travel needs, including hotels, air, transfers and other standalone arrangements, while bringing together Kensington’s broader expertise for more complex requests, including bespoke multi-day journeys, villas, yachts, expeditions, and private aviation. Regardless of who fulfills an individual component, the Private Client Manager maintains ownership of the overall relationship and experience.
This role goes beyond traditional travel planning. It requires someone who can build deep, trusted client relationships, anticipate needs, exercise exceptional judgment and maintain rigorous oversight of every detail. The Private Client Manager acts as the final client lens and quality-control layer, reviewing recommendations, itineraries, bookings and handoffs to ensure they reflect the client’s preferences and expectations before they reach the client. Working cross-functionally across Kensington, you will orchestrate the people, products and resources required to make complex travel feel effortless, while ensuring the client experiences one seamless Kensington relationship from first request through return home and beyond.