Float Sales & Service Representative (Float Bank Teller)
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Before you apply
LocationNC0121-Asheville Main, United States
Work modeon-site
Typefull-time
SeniorityEntry
DepartmentBranch Sales
Company size10,000+ people
First seenNov 3, 2026 · 4d ago
Verified live12h ago
At a glanceSummarised by Seekless from the posting.
High School Diploma or GED
6 months of customer service experience
Must possess a valid driver's license
Financial literacy
Knowledge of retail banking products and services
Communication (Written and Verbal)
Branch Banking Operations
Transaction Processing
Builds Productive Relationships
Sales outreach
Agility
Sales or banking experience
Cash handling experience
Teller line experience
Frequent driving to other offices and bank customers
Overview
Must possess a valid driver’s license. Position requires frequent driving to other offices, bank customers, etc. Bank car not provided. Gas mileage will be reimbursed
Are you a people person? Be a First Citizens person. Join our branch team and make a difference.
The Sales and Service Representative is responsible for processing transactions and other customer service requests in the branch.
Facilitates customer awareness and education of bank capabilities, tools, and resources.
Supports the sales efforts of a branch team by identifying and referring sales opportunities to the appropriate bank partner.
The successful candidate will demonstrate:
•
Communication Skills – Interpersonal: Comfortable and confident with proactively engaging in conversation
•
Customer Service Skills: Demonstrates professionalism and empathy in customer interactions
•
Adaptability: Has the ability to learn and adapt quickly to new information and technology
•
Teamwork: Strives to build strong working relationships with those on their team as well as cross-functional relationships
•
Flexibility: Capable of handling multiple demands and can readily shift priorities to ensure work is done efficiently
•
Agility: Able to process information and move quickly through problem resolution
Responsibilities & Qualifications
Duties & Responsibilities:
Service Standards - Foster collaborative partnerships that deliver value for customers, prospects and colleagues. Initiate conversation to uncover sales or referral opportunities. Listen attentively and ask insightful questions to understand customer needs and preferences; and take prompt actions to address immediate needs. Proactively look for way to optimize performance by seeking coaching, supporting Bank initiatives and leveraging tools to enhance activities.
Operations and Administration - Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures. Complete required training by established deadlines. Perform general office management duties as assigned to ensure operational efficiency. Associates in roles defined to take deposits are accountable for transaction accuracy and operational efficiency of that function. The results may include an accountability for individual contribution as well as team performance.
Position Specific Skills:
-Financial literacy
-Knowledge of retail banking products and services
-Communication (Written and Verbal)
-Branch Banking Operations
-Transaction Processing
-Builds Productive Relationships
-Sales outreach
-Agility
Qualifications:
High School Diploma or GED and experience of 6 months in customer service
Nice to have
Preferred Area of Experience: Sales or banking, cash handling, banking, teller line
Skill(s): Financial literacy, Knowledge of retail banking products and services
Required Licenses or Certifications: Must possess a valid driver’s license. Position requires frequent driving to other offices, bank customers, etc. Bank car not provided.
Additional Information
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.
Duties & Responsibilities:
Service Standards - Foster collaborative partnerships that deliver value for customers, prospects and colleagues. Initiate conversation to uncover sales or referral opportunities. Listen attentively and ask insightful questions to understand customer needs and preferences; and take prompt actions to address immediate needs. Proactively look for way to optimize performance by seeking coaching, supporting Bank initiatives and leveraging tools to enhance activities.
Operations and Administration - Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures. Complete required training by established deadlines. Perform general office management duties as assigned to ensure operational efficiency. Associates in roles defined to take deposits are accountable for transaction accuracy and operational efficiency of that function. The results may include an accountability for individual contribution as well as team performance.
Position Specific Skills:
-Financial literacy
-Communication (Written and Verbal)
-Branch Banking Operations
-Transaction Processing
-Builds Productive Relationships
-Sales outreach
-Agility
Qualifications:
High School Diploma or GED and experience of 6 months in customer service
Preferred Area of Experience: Sales or banking, cash handling, banking, teller line
Skill(s): Financial literacy, Knowledge of retail banking products and services
Required Licenses or Certifications: Must possess a valid driver’s license. Position requires frequent driving to other offices, bank customers, etc. Bank car not provided.