Senior End User Support Engineer (229)
LocationAmsterdam
Work modeon-site
Typefull-time
SenioritySenior
DepartmentTechnology
Company size201–500 people
PostedJun 1, 2026 · 4mo ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Experience supporting Windows and Linux desktop environments
Strong experience with Ubuntu, including a full rollout of managed devices
Familiarity with Ubuntu Landscape for management, patching automation, auditing, and access management
Familiarity with Linux in an Active Directory integrated environment
Knowledge of deployment platforms such as PDQ, SCCM, MDT, Intune
Knowledge of Scripting languages such as PowerShell or Python
Experience with automation tools like Ansible for configuration management and application deployment
Experience with CI/CD tools, particularly Jenkins, for automating build, test, and deployment processes
Proficiency with Git for version control
Experience supporting Microsoft Office productivity software, particularly Excel
Able to multitask and prioritize efficiently
Knowledge of basic networking concepts: DHCP, DNS, cabling standards, etc.
Outstanding attention to detail
Desire to learn new skills
Excellent customer support
Experience working with virtual desktops (Omnissa Horizon preferred) is a big plus
Experience using AI-powered tools to improve efficiency and workflows
Skills
Windows
Linux
Ubuntu
Ubuntu Landscape
Active Directory
PDQ
SCCM
MDT
Intune
PowerShell
Python
Ansible
Jenkins
Git
Microsoft Office
Excel
Omnissa Horizon
AI-powered tools
Benefits
Competitive compensation
Group pension plan
Annual discretionary bonus
Catered meals
Paid time off
Informal dress code
Private healthcare
Life assurance
Cycle to work scheme
Company events
Senior End User Support Engineer
About the company
Our Core Infrastructure team is a diverse group of technologists, who focus on continuously improving the end-to-end resiliency, scalability, visibility, usability, and supportability of Maven’s technology systems.
The End User Support team is responsible for the user experience at Maven, managing technology and facilities to help our users achieve greater productivity. To achieve these goals, the team owns responsibility for the office and desktop environment, video conferencing systems, telephony, and more.
The End User Support Engineer ensures that Maven’s employees have everything they need to be successful and productive on their desk and at their fingertips. You will take the lead on building efficient desk configurations, moving employees, setting up new desktops, and helping people get the most out of Maven’s technology tools. This position forms the first line of support for IT problems and requests, coordinating with the other members of the Core Infrastructure and development teams as necessary to resolve end users requests and keep our employees productive.
Responsibilities
•
Manage the installation and configuration of desktop computing solutions.
•
Lead the rollout of Ubuntu-managed devices, including building out management, patching, and policy from the ground up.
•
Application Management including configuration and version control.
•
Provide Escalation level support
•
Facilitate technology setups for new employees and role changes.
•
Maintain AV and video conferencing technology throughout the office.
•
Follow and update procedural documentation e.g. Linux deployment, user onboarding.
•
Maintain and update the inventory of office IT equipment.
•
Configure telephones, printers, and other common office technology.
•
Work with external vendors and suppliers as required.
•
Mentor team members.
What we’re looking for
•
Experience supporting Windows and Linux desktop environments.
•
Strong experience with Ubuntu, including a full rollout of managed devices.
•
Familiarity with Ubuntu Landscape for management, patching automation, auditing, and access management.
•
Familiarity with Linux in an Active Directory integrated environment.
•
Knowledge of deployment platforms such as PDQ, SCCM, MDT, Intune.
•
Knowledge of Scripting languages such as PowerShell or Python.
•
Experience with automation tools like Ansible for configuration management and application deployment.
•
Experience with CI/CD tools, particularly Jenkins, for automating build, test, and deployment processes.
•
Proficiency with Git for version control.
•
Experience supporting Microsoft Office productivity software, particularly Excel.
•
Able to multitask and prioritize efficiently.
•
Knowledge of basic networking concepts: DHCP, DNS, cabling standards, etc.
•
Outstanding attention to detail.
•
Desire to learn new skills.
•
Excellent customer support.
•
Experience working with virtual desktops (Omnissa Horizon preferred) is a big plus.
•
Experience using AI-powered tools to improve efficiency and workflows.
WHAT WE CAN OFFER YOU
•
Competitive compensation
•
Group Pension plan
•
Annual discretionary bonus
•
Fully catered breakfast, lunch and snacks.
•
25 days’ annual leave
•
Informal dress code
•
Private healthcare and life assurance
•
Cycle-to-work scheme
•
Monthly company events