LocationCO - MEDELLIN II GLOBAL BUSINESS SERVICES-GBS (COMEL)
Typefull-time
SenioritySenior
Company size10,000+ people
First seenOct 10, 2026 · 1d ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Must have4
Prior Collections experience
Proficiency in the use of Microsoft Office products
Strong organizational and prioritization skills
Basic negotiation skills
Nice to have3
Bachelor's Degree or International equivalent
Bachelor's Degree or International equivalent in Business or related field
Experience handling objections and gaining commitment
Skills
Microsoft Office
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About the company
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
This position performs collection responsibilities according to established procedures for various types of customers. The employee impacts the organization by improving cash flow, minimizing delinquencies, reducing Days Sales Outstanding, and limiting bad debt exposure. This position manages customer import billing requests and responses. The employee has extensive contact with customers, outside agencies, and internal departments concerning issues impacting payment. This position must have a knowledge of multiple products, services, or business units.Responsibilities:Provides excellent customer service.Responds to customer inquiries within required service level agreement.Identifies, prioritizes, and resolves complex issues delaying payment.Develops, creates, and analyzes collection and accounts receivable reports.Updates customer and other stakeholder information using various software programs.Monitors and maintains assigned customer accounts.Submits recommendations to write-off account balances.Qualifications:Bachelor’s Degree or International equivalent - PreferredBachelor’s Degree or International equivalent in Business or related field - PreferredProficiency in the use of Microsoft Office productsPrior Collections experienceStrong organizational and prioritization skillsBasic negotiation skillsExperience handling objections and gaining commitment - Preferred
Employee Type:
Permanent
Legal
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