Drives customer service initiatives by creating and owning the patient experience. Performs and documents all procedures and assessments legibly and in accordance with department policy. Assesses patients during clinical check-in, documents pertinent medical information and vital signs, and evaluates for signs of abuse or neglect using age-specific guidelines. Administers treatments, medications, and follow-up assessments as ordered by the provider, verifying as needed, and responds appropriately in clinical emergencies and triage situations. Conducts diagnostic and occupational medicine testing, including EKG, spirometry, audiometry, titmus, and pulse oximetry, and completes forensic testing collections per DOT and state guidelines. Completes check-out duties and relays instructions and care information to patients or their families. Performs required Quality Control checklist to ensure patient safety. Follows CDC guidelines, infection prevention practices, uses PPE appropriately, performs hand washing according to policy, and adheres to safety regulations. Participates in departmental performance improvement initiatives. Trains newly hired clinical staff as needed. Provides excellent customer service to patients and visitors. Other duties as assigned.