X
X DofQC Manager
LocationJakarta Onsite
Work modeon-site
Typefull-time
SeniorityMid
Experience3–5 yrs
DepartmentOperations
Company size51–200 people
PostedSep 22, 2026 · 3w ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Bachelor's degree in Business, Engineering, Data, Management, or a related field
3–5 years of experience in Quality Control, Quality Assurance, Audit, Operations, or related fields
Experience managing a QC/QA team in a high-volume operational environment
Proven experience creating and implementing SOPs, quality standards, and QC processes
Strong analytical, problem-solving, and attention-to-detail skills
Strong leadership and communication skills
Fluent in Mandarin Chinese (spoken and written) — MUST
Good command of English, both spoken and written
Proficient in Excel/Google Sheets and comfortable working with operational data
Experience in AI data collection, data annotation, video auditing, content moderation, or AI/ML operations is a strong plus
Skills
Excel
Google Sheets
Job Description
•
Lead the Quality Control function for AI data collection, and video auditing
•
Develop and maintain SOPs, quality standards, audit guidelines, and QC processes.
•
Monitor auditor performance, accuracy, error rates, and overall quality metrics.
•
Conduct regular quality audits and identify recurring issues, gaps, and root causes.
•
Establish QC scoring systems, checklists, and quality evaluation frameworks.
•
Provide feedback, coaching, and calibration sessions to improve team accuracy and consistency.
•
Collaborate with Operations, Training, and other teams to resolve quality issues and improve processes.
•
Prepare quality reports and provide data-driven recommendations to management.
•
Lead and develop the QC team to achieve quality and operational targets.
Job Requirements
•
Bachelor’s degree in Business, Engineering, Data, Management, or a related field.
•
3–5 years of experience in Quality Control, Quality Assurance, Audit, Operations, or related fields.
•
Experience managing a QC/QA team in a high-volume operational environment.
•
Proven experience creating and implementing SOPs, quality standards, and QC processes.
•
Strong analytical, problem-solving, and attention-to-detail skills.
•
Strong leadership and communication skills.
•
Fluent in Mandarin Chinese (spoken and written) — MUST.
•
Good command of English, both spoken and written.
•
Proficient in Excel/Google Sheets and comfortable working with operational data.
•
Experience in AI data collection, data annotation, video auditing, content moderation, or AI/ML operations is a strong plus.