Specialist - Client Managed Services - Rebase Services
Read straight from Nasdaq's careers page, verified 4d ago.Seekless can tailor your résumé to it.
Seekless can write your résumé for this posting first.
Before you apply
LocationIndia - Mumbai - Maharashtra
Work modeon-site
Typefull-time
SeniorityMid
DepartmentClient Managed Services
Company size5,001–10,000 people
PostedOct 7, 2026 · 1mo ago
Verified live4d ago
At a glanceSummarised by Seekless from the posting.
Assist our clients in the context of version upgrades
Work directly with customers to define the scope of automated regression tests based on the Client footprint
Build or adapt to client needs a suite of Test Scripts with our internal CATT tool
Execute suite of automated Test Scripts to perform regression testing
Communicate results, analyze issues detected, address them directly or log appropriate ServiceNow tickets
Work in close collaboration with SaaS Ops, Customer Support, PM and Engineering teams
Provide regular update to the Client and Management: Keep track of all open issues in JIRA
Coordinate manual end-user testing (SIT, UAT) performed by the Clients themselves
Work in conjunction with the Rebase Services Manager to set and manage customer expectations around project timelines
Help in the development of the Offshore Rebase Services excellence center
Skills
Calypso
CATT
ServiceNow
JIRA
About the role
Nasdaq Technology is looking for a passionate Specialist - Client Managed Services - Rebase Services with focus on Calypso to join the Mumbai technology center in India. If Innovation and effectiveness drive, you forward this is the place for you!
About the company
Nasdaq is continuously revolutionizing markets and undergoing transformations while we adopt new technologies to develop innovative solutions, constantly aiming to rewrite tomorrow. As a Specialist - Client Managed Services - Rebase Services, you would assist our clients in the context of version upgrades.
We are looking for candidates with a genuine desire and drive to deliver top technology solutions to today’s markets
With this position we offer-
Join the Client Services organization, which has been providing clients with secure and reliable services around Calypso solution since 2008. The Rebase Services team, composed of 32 subject-matter experts, plays a key role by assisting our clients to upgrade Calypso versions in a timely and cost-effective manner, and doing so, enable them to fully utilize improvements to Calypso.
Role Responsibilities -
As a Specialist - Client Managed Services - Rebase Services, your focus will be developing and implementing software solutions. Besides working closely with your colleagues in Mumbai, you will also work closely with Nasdaq teams in other countries.
•
Assist our clients in the context of a version upgrade
•
Work directly with customers to define the scope of automated regression tests based on the Client footprint (the functional coverage can be large: cross-asset, front-to-back, all modules)
•
Build (or adapt to client needs) a suite of Test Scripts with our internal CATT tool
•
Execute this suite of automated Test Scripts to perform regression testing
•
Communicate results, analyze issues detected, address them directly (when a configuration change is necessary for instance) or log appropriate ServiceNow tickets
•
Work in close collaboration with SaaS Ops, Customer Support, PM and Engineering teams to coordinate the quick resolution of ServiceNow tickets (when a bug fix is needed)
•
Provide regular update to the Client and Management: Keep track of all open issues in JIRA, Weekly Status Meeting …
•
Coordinate manual end-user testing (SIT, UAT) performed by the Clients themselves, manage the issues raised by the Client (in the same way as those detected by automated Test Scripts)
•
Work in conjunction with the Rebase Services Manager to set and manage customer expectations around project timelines
•
Help in the development of the Offshore Rebase Services excellence center