The Operations Manager is responsible for ensuring that a high standard of service is delivered to clients through the effective and efficient use of strategies and other resources. You must apply a wide range of tools to plan, analyze, and oversee the department’s performance to ensure development.
TASKS:
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Helping in promoting the company culture that encourages top performance and high morale
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Developing and leading the top-performing teams by extensive and consistent coaching
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Ensuring internal processes are being implemented and adhered to by performing quality control and monitoring KPIs
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Training and supporting the operations planning process, ensuring that all team members are equipped to perform the job
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Planning and executing strategic initiatives to achieve growth through customer focus and collaboration, driving revenue volume through targeted business plans
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Creating and monitoring projects for the team while supporting the CEO and the executive team’s vision and process ideals
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Supporting all functions of the business to work together
QUALIFICATIONS:
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At least 3-5 years of proven experience as an Operations Manager
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Experience working remotely is Highly Preferred
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Excellent Interpersonal skills – ability to build relationships quickly; to gain respect and influence with key clients or internal business contacts
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Ready to handle a myriad of tasks depending on business needs
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Highly proficient in the English Language (Both written and oral)
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Intermediate skills with Microsoft Office Systems and GSuite
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Strong analytical and project management skills with a focus on flawless execution and attention to detail
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US Healthcare Experience is a Must
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Medical experience is preferred
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Open to working night shifts
Requirements
MINIMUM SYSTEM REQUIREMENTS:
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PRIMARY SYSTEM
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Computer Processor: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 or higher
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Computer Memory/RAM: 8.00 GB
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Computer Operating System: At least Windows 11 64-bit or macOS Ventura
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Headset: Any USB-type headset with noise-cancelling feature
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Camera: Capable of a clear and crisp video output
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BACK-UP SYSTEM
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OPTION 1 (BACKUP SYSTEM):
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Computer Processor: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 or higher
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Computer Memory/RAM: 8.00 GB
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Computer Operating System: at least Windows 11 64-bit or macOS Ventura
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Headset: Any USB-type headset with noise-cancelling feature (Optional)
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OPTION 2 (POWER SUPPLY - UPS):
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Must be capable of powering your work station for at least 3 hours
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Typically a device with 240Wh or higher will be sufficient
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Must be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup)
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PRIMARY INTERNET CONNECTION
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DSL / Fiber Connection - Minimum of 100mb/s contracted
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BACK-UP INTERNET CONNECTION
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Minimum of 20mb/s (Cell)
RECOMMENDED SYSTEM REQUIREMENTS
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PRIMARY SYSTEM
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Computer Processor: Intel Core i7 and i9 Core or Core Ultra or AMD Ryzen 7 or higher
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Computer Memory/RAM: 16.00 GB
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Computer Operating System: At least Windows 11 64-bit or macOS Tahoe
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Headset: Any USB-type headset with noise-cancelling feature
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Camera: Capable of a clear and crisp video output
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BACK-UP SYSTEM
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OPTION 1 (BACKUP SYSTEM):
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Computer Processor: Intel Core i7 and i9 Core or Core Ultra or AMD Ryzen 7 or higher
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Computer Memory/RAM: 16.00 GB
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Computer Operating System: At least Windows 11 64-bit or macOS Tahoe
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Headset: Any USB-type headset with noise-cancelling feature
•
Camera: Capable of a clear and crisp video output
•
OPTION 2 (POWER SUPPLY - UPS):
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Must be capable of powering your work station for at least 3 hours
•
Typically a device with 240Wh or higher will be sufficient
•
Must be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup)
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PRIMARY INTERNET CONNECTION
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DSL / Fiber Connection - Minimum of 500mb/s contracted