Senior Platform Support Analyst
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Before you apply
LocationBangalore
Typefull-time
SenioritySenior
Company size10,000+ people
PostedOct 27, 2026 · 1w ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Delivers Global application services to the business within agreed SLAs
Contributes to the delivery and implementation of operational projects to support the business
Contributes to the pro-active continuous improvements to ensure performance, scalability, capacity, security, supportability and maintainability is maintained for all supported applications and systems
Ensures Service support documentation (processes, procedures, service catalogue information, operational documentation) is created and maintained for all supported applications
Follows the Global Service Management processes (Incident, Problem, Change, Release) to ensure adherence to the global process standards
About the role
The purpose of this role is to support and maintain the application platforms to ensure that they are reliable, scalable, maintainable and high availability.
Job Description:
Key responsibilities:
•
Delivers Global application services to the business within agreed SLAs
•
Contributes to the delivery and implementation of operational projects to support the business
•
Contributes to the pro-active continuous improvements to ensure performance, scalability, capacity, security, supportability and maintainability is maintained for all supported applications and systems
•
Ensures Service support documentation (processes, procedures, service catalogue information, operational documentation) is created and maintained for all supported applications
•
Follows the Global Service Management processes (Incident, Problem, Change, Release) to ensure adherence to the global process standards
Location:
Bangalore
Brand:
About the company
Bcoe
Time Type:
Full time
Contract Type:
Permanent