· Accurately submit orders and ensure all necessary documentation is completed and filed appropriately.
· Coordinate and complete all paperwork required for product fittings, order processing, and compliance.
· Serve as the primary point of contact for patient correspondence related to Regen product fittings and support.
· Communicate and collaborate with Enovis’ internal order processing team to ensure timely and accurate processing.
· Provide ongoing administrative support to Territory Managers to assist with day-to-day operational needs.
· Manage and support VA submissions by preparing, tracking, and submitting required documentation.
· Collaborate closely with the regional team to streamline submission processes and meet critical deadlines.
· Conduct consistent follow-up (“chasing”) on outstanding paperwork, approvals, and scheduling matters.
· Schedule patient appointments and coordinate documentation to ensure seamless service delivery.
· Maintain accurate records and logs of communications, orders, and support activities.
· Proactively identify and resolve delays or gaps in paperwork, order progression, or patient coordination.