Mobile Associate - Retail Sales, Bilingual Preferred
LocationHouston, Texas
Work modeon-site
Typefull-time
SeniorityEntry
EquityIncluded
Company size10,000+ people
First seenOct 10, 2026 · 1d ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Must have10
High school diploma or GED
At least 6 months of customer service or sales experience
Change Agility
Communication
Customer Problem Solving
Customer Service
Engaging People
Multitasking
Sales
Teamwork Orientation
Nice to have5
Retail experience
Ability to communicate effectively in English and one or more additional languages
Interest in technology and helping customers find solutions
A collaborative approach and willingness to learn from teammates and store leaders
Motivation to achieve sales goals while providing excellent customer service
Eligibility2
At least 18 years of age
Legally authorized to work in the United States
Benefits
Annual stock grant
Employee stock purchase plan
401(k)
Free year round money coaches
Benefits
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!
About the role
Your ability to connect people goes beyond language. At T-Mobile, that’s a superpower!
About the company
We believe great customer experiences begin with meaningful connections. We celebrate the different backgrounds, experiences, and languages that make our communities unique.
As a Mobile Associate, you’ll help customers explore technology, find solutions, and stay connected to what matters most. Speaking more than one language is a valuable skill that helps us welcome more customers, build stronger relationships, and create experiences where everyone feels understood.
We recognize the unique perspectives and talents our team members bring and are committed to helping them grow through hands-on experience, collaboration, and ongoing support. From helping families find the right plan to introducing customers to new technology, every interaction is an opportunity to build meaningful connections and make a difference.
Your mission? Bring your full self, your unique skills, and your passion for people to work every day.
What You’ll Do
We work together to create memorable customer experiences, build lasting relationships, and make technology accessible to everyone.
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Connect with customers. Create welcoming, personalized experiences that help customers feel heard, understood, and confident in their choices.
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Explore the latest technology. Demonstrate smartphones, accessories, and connected devices while helping customers discover solutions that fit their lives.
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Build lasting relationships. Listen, ask questions, and recommend products and services that keep customers connected
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Make shopping simple. Support customers throughout their shopping journey, whether they started online, through Customer Care, or in-store.
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Develop your sales skills. Learn how to balance customer needs with sales objectives while building confidence in a fun, team-oriented environment.
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Work together. Collaborate with teammates, store leaders, and other T-Mobile teams to solve problems, share ideas, and support customers, including small business owners.
Grow Your Career With Us
We believe phenomenal careers are built through learning, teamwork, and new opportunities. No technology expertise is needed to get started, just a passion for helping people and a willingness to learn. With hands-on experience and support, Mobile Associates build the skills and confidence to succeed while preparing for future opportunities, including the next step as a Mobile Expert.
What We’re Looking For
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High school diploma or GED. (Required)
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At least 6 months of customer service or sales experience; retail experience preferred.
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Ability to communicate effectively in English and one or more additional languages. (Preferred)
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You will thrive in a role where you are creating moments of magenta magic for your customers.
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Interest in technology and helping customers find solutions.
•
A collaborative approach and willingness to learn from teammates and store leaders.
•
Motivation to achieve sales goals while providing excellent customer service.
More languages. More connections. One exciting career.
Education and Work Experience:
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High School Diploma/GED (Required)
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6 months of customer service and/or sales experience, Retail environment. (Preferred)