Outsourcing Advantage is a boutique business process outsourcing (BPO) firm specializing in back-office and customer service support for U.S.-based businesses in the consumer goods sector. As an E-Commerce Assistant, you will play a vital role in ensuring seamless daily operations for our clients’ online stores. This position offers the opportunity to work remotely from select international locations, supporting a variety of e-commerce platforms and contributing directly to the success of our clients.
Key responsibilities include:
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Processing daily incoming orders and generating shipping labels
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Maintaining accurate inventory levels across all sales platforms
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Auditing product listings to ensure items are live and store operations run smoothly
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Responding to minor, low-volume customer messages through text-based channels
Requirements
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Proven ability to work independently and take full ownership of tasks without close supervision
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Experience processing e-commerce orders and generating shipping labels
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Experience maintaining inventory accuracy across one or more sales channels
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Experience auditing e-commerce product listings to ensure items are live and accurate
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Available to work during Eastern Time (EST) business hours
Preferred Qualifications:
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Experience responding to customer messages in a text-based support channel
Benefits
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Opportunity to work on diverse and exciting projects.