Executive Director Marketing and Communications
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Before you apply
Salary$145k – $210k
LocationRockland, MA
Work modeon-site
Typefull-time
SeniorityDirector
DepartmentSHS Executive Administration
Company size1,001–5,000 people
PostedOct 13, 2026 · 3w ago
Verified live5d ago
At a glanceSummarised by Seekless from the posting.
Bachelor's degree in Marketing, Communications, Business, Healthcare Administration or a related field
Strategic and operational leadership for integrated marketing and communications
Translating health system priorities into coordinated marketing, brand, digital, public relations, executive and internal communications strategies
Building effective partnerships across clinical, operational and administrative areas
Leading the planning, execution and evaluation of initiatives supporting priority service lines, patient acquisition, physician engagement, philanthropy and organizational change
Establishing clear performance measures and using consumer insight and analytics to inform decisions
Managing the Marketing & Communications budget, agency and vendor relationships, technology resources, work processes and service standards
Building, developing and retaining a high-performing team
Participation in on-call coverage for media relations and crises as required
Master's degree preferred
Skills
digital marketing
social media
search
content
analytics
market research
campaign analytics
website strategy
If you are an existing employee of South Shore Health then please apply through the internal career site.
Requisition Number:
R-23634
Facility:
LOC0028 - 30 Reservoir Park Drive30 Reservoir Park Drive
Rockland, MA 02370
Department Name:
SHS Executive Administration
Status:
Full time
Budgeted Hours:
40
Shift:
Day (United States of America)Reporting to the Chief Strategy Officer, the Executive Director, Marketing & Communications provides strategic and operational leadership for South Shore Health’s integrated marketing and communications function. The Executive Director translates health system priorities into coordinated marketing, brand, digital, public relations, executive and internal communications strategies that advance growth, strengthen market position, enhance consumer and colleague engagement, and protect organizational reputation.
Working in close partnership with executive, physician, clinical and operational leaders, the Executive Director leads the planning, execution and evaluation of initiatives supporting priority service lines, patient acquisition, physician engagement, philanthropy and organizational change. This leader oversees a high-performing team, establishes clear performance measures, uses consumer insight and analytics to inform decisions, and ensures consistent, high-quality communications aligned with South Shore Health’s mission, vision, values and strategic objectives.
Compensation Pay Range:
$145,000.00 - $210,300.00
ESSENTIAL FUNCTIONS
1.
Strategic Marketing Leadership. Leads the development, implementation and ongoing evaluation of integrated marketing and communications plans that translate South Shore Health’s strategic priorities into focused, measurable action.
2.
Growth and Service Line Marketing. Partners with executive, physician, clinical and operational leaders to develop marketing strategies that support priority service lines, patient acquisition, physician engagement, access initiatives and community needs.
3.
Brand Stewardship and Market Positioning. Directs brand governance and ensures consistent messaging, visual identity and brand experience across organizational channels and touchpoints. Advances awareness, preference and differentiation in the market.
4.
Digital Marketing and Consumer Engagement. Provides leadership for website strategy, digital campaigns, social media, search, content and emerging technologies that improve consumer engagement and support organizational objectives.
5.
Executive, Internal and External Communications. Directs executive and organizational communications, including leadership messaging, presentations, Board materials, colleague communications and change communications. Serves as a trusted communications advisor to senior leaders.
6.
Media Relations, Reputation and Crisis Communications. Leads proactive media relations and reputation management and coordinates timely, effective communications during significant events, issues and crises, including participation in on-call coverage as required.
7.
Analytics and Market Intelligence. Establishes performance measures and uses market research, consumer insight, competitive intelligence and campaign analytics to evaluate effectiveness, optimize investment and inform recommendations.
8.
Financial and Operational Leadership. Develops and manages the Marketing & Communications budget, agency and vendor relationships, technology resources, work processes and service standards to ensure responsible stewardship and operational excellence.
9.
Talent and Team Leadership. Builds, develops and retains a high-performing team through clear expectations, coaching, performance management, succession planning and opportunities for professional growth.
10.
Cross-Functional and Organizational Leadership. Builds effective partnerships across clinical, operational and administrative areas; contributes to strategic initiatives and organizational change; and ensures marketing and communications work is cohesive, timely and aligned with South Shore Health’s mission and values.
JOB REQUIREMENTS
Minimum Education - Preferred
Bachelor’s degree in Marketing, Communications, Business, Healthcare Administration or a related field required. Master’s degree preferred.
Full Time, Exempt
Responsibilities if Required:
Education if Required:
License/Registration/Certification Requirements: