At a glanceSummarised by Seekless from the posting.
Must have19
Searches incoming donations for high-value merchandise
Processes and organizes products for eCommerce and in-store showcases
Completes all required training to assist the site in achieving online sales goals
Maximizes online posting percentage while maintaining a high average ticket
Maintains clean and orderly work area
Hits financial goal/budget
Customer Focus - has the ability to see, comprehend and relate with customers in an impartial, unbiased yet effective and balanced manner
Teamwork - works well with others and makes valued contributions to the outputs of others
Communication Skills - articulates thoughts and expresses ideas effectively using oral, written, visual and non-verbal communication skills
Technical Knowledge - has solid knowledge of G Suite, MS Office, databases, and navigation of the internet
Continuous Learning - takes initiative in stimulating and enhancing personal knowledge, skills, and abilities
Results-Oriented - is compelled to recognize what results are important and what steps need to be taken to achieve set goals or targets
Ethical - adheres to procedures and protocol, including maintaining confidentiality in passwords, logging on and off procedures, and adherence to Goodwill’s values
Attention to Detail - attends to details and pursues quality in accomplishing tasks, including safety awareness
Hard to Very Hard Physical Work - able to spend time in excess of 8 hours sitting, standing, walking, stooping, kneeling, and crouching
Uses hands to grasp, carry, feel, or touch products and machinery
Has the ability to move and lift 10-50 pounds
Can manage frequent exposure to moderate noise and temperature variations
Visual Acuity - has close, distance, peripheral, color vision abilities, depth perception, and is able to adjust focus
Nice to have1
Industry Expertise - has knowledge of the value of antique and designer products including jewelry, artwork, furniture, dishes, etc.
Eligibility1
Reasonable accommodations may be made to enable people with disabilities to perform essential job functions
Skills
G Suite
MS Office
Benefits
Continuing education
Tuition reimbursement
Health insurance
Paid time off
Paid holidays
Sabbatical
Parental leave
Dental insurance
Vision insurance
Life insurance
Short term disability
Long term disability
Wellness program
Health spending account
Dependent care account
Retirement plan
About the role
Position Status: Full-Time
Hourly Rate: $12
Location/Address: 10333 Prosperity Circle, Camby, IN 46113
Job Summary
The Shopgoodwill Product Specialist works inside the retail store location and assists the store management team in reaching the operational goals of the site by identifying, selecting, and forwarding high-value items to our eCommerce facility to support the growth of Goodwill’s online sales. This role will also function in various capacities within the store location when needed.
Example Duties and Activities
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Searches incoming donations for high-value merchandise.
•
Processes and organizes products for eCommerce and in-store showcases.
•
Completes all required training to assist the site in achieving online sales goals.
•
Maximizes online posting percentage while maintaining a high average ticket.
•
Maintains clean and orderly work area.
•
Hits financial goal/budget.
Required Competencies
•
Degree and Credential Requirements: NONE! We value candidates who can demonstrate capability and articulate how prior experiences will help them contribute. We believe in continuous learning and professional development.
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Customer Focus - Has the ability to see, comprehend and relate with customers in an impartial, unbiased yet effective and balanced manner; builds and maintains customer satisfaction with the products and services offered by the organization; provides excellent service to internal and external customers.
•
Teamwork - Works well with others and makes valued contributions to the outputs of others in order to assist the team or project to achieve the required outputs.
•
Communication Skills - Articulates thoughts and expresses ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to comprehend customers’ needs.Delivers information in person, in writing, and in a digital world.
•
Technical Knowledge - Has solid knowledge of G Suite, MS Office, databases, and navigation of the internet.
•
Continuous Learning - Takes initiative in stimulating and enhancing personal knowledge, skills, and abilities. Remains open and willing to receive and apply feedback to continually improve and advance one’s skills. Good retention and ability to apply learning to a future set of parameters.
•
Results-Oriented - Is compelled to recognize what results are important and what steps need to be taken to achieve set goals or targets. Adept at effectively prioritizing multiple priorities and is driven to continually improve the results.
•
Ethical - Adheres to procedures and protocol, including maintaining confidentiality in passwords, logging on and off procedures, and adherence to Goodwill’s values.
•
Attention to Detail - Attends to details and pursues quality in accomplishing tasks, including safety awareness.
Preferred Competencies
•
Industry Expertise - Has knowledge of the value of antique and designer products including jewelry, artwork, furniture, dishes, etc. Possesses a refined eye for identifying products that are collectibles. Understands and stays current on marketplace trends. Has a thirst for knowledge and applies it appropriately. Driven to find answers through research and collaboration.
Other Requirement:Reasonable accommodations may be made to enable people with disabilities to perform essential job functions.
•
Hard to Very Hard Physical Work - Is able to spend time in excess of 8 hours sitting, standing, walking, stooping, kneeling, and crouching. Uses hands to grasp, carry, feel, or touch products and machinery. Has the ability to move and lift 10-50 pounds. Can manage frequent exposure to moderate noise and temperature variations.
•
Visual Acuity - Has close, distance, peripheral, color vision abilities, depth perception, and is able to adjust focus.
Benefits
Benefits: Full-time employees may participate in a comprehensive benefits program that includes:
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Continuing education and leadership development as well as tuition reimbursement
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Comprehensive health plan
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Generous paid time off (PTO) and paid holidays
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Sabbatical and parental leaves
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Life, dental and vision insurance
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Short- and long-term disability plans
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Nationally recognized preventive health and wellness program
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Section 125 pretax health spending account, dependent care spending account, and premiums
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Retirement planning options with generous company % match
Mission and Values: click here (for IN) and here (for IL)