HR Partner, Customer Care - French and English Speaker
LocationBudapest, Hungary
Work modehybrid
Typefull-time
SeniorityEntry
Experience1+ yrs
Company size10,000+ people
PostedJul 27, 2026 · 2mo ago
Verified live23h ago
At a glanceSummarised by Seekless from the posting.
Bachelor’s degree in business/HR
Proficiency in English and French is a must
Exceptional customer service, emotional intelligence and empathy
Excellent probing abilities, to identify true need from customer
Resourcefulness and ability to find answers quickly
Thorough with responses to inquiries and issues
Adaptable to different customer types and situations
Technologically savvy to improve and automate activities
Confidentiality and discretion for managing sensitive information
Executive presence and ability to deliver high touch support
Ideally one year of experience in HR or customer service
Studies in Human Resources
Relevant experience
Prior experience in an HR Operations Environment
Working knowledge of Workday and/or Neocase
Skills
Workday
Neocase
Benefits
Health insurance
Career development
Training opportunity
Remote stipend
Role summary:
The HR Partner Customer Care will help build a people-first culture that delivers business results. Providing expert HR consultation to both management and employees, as well as day-to-day HR support, within a Flowserve business unit.
Hybrid role: 2 days in office/3 days remote (work from home)
Your role:
•
Respond to customer requests and provide guidance to associates and managers
•
Consistently execute HR processes, using case management, chat and telephony
•
Provide guidance to associates and managers on self-service transactions and navigating the HR portal
•
Research solutions to HR customer inquiries and escalate as needed
•
Understand and be able to communicate HR policies, processes, and procedures
•
Adhering to Flowserve’s safety, integrity and code of conduct policies
•
Other duties as required and assigned by manager
Your profile:
•
Bachelor’s degree in business/HR
•
Ideally one year of experience in HR or customer service
•
Proficiency in English and French is a must
•
Exceptional customer service, emotional intelligence and empathy
•
Excellent probing abilities, to identify true need from customer
•
Resourcefulness and ability to find answers quickly
•
Thorough with responses to inquiries and issues
•
Adaptable to different customer types and situations
•
Technologically savvy to improve and automate activities
•
Confidentiality and discretion for managing sensitive information
•
Executive presence and ability to deliver high touch support
Preferred:
•
Studies in Human Resources
•
Relevant experience
•
Prior experience in an HR Operations Environment
•
Working knowledge of Workday and/or Neocase
What we can offer you:
•
Friendly multicultural environment and team events
•
Life, accident and health insurance
•
Cafeteria Package
•
Career development and training opportunity
•
There is an opportunity for home office
#HR #CustomerCare #PeopleOperations #ServiceDelivery
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