Voice Agent Development & Ownership
• Own end-to-end development of the Enterprise Voice AI Agent: architecture, features, integrations, and ongoing maintenance
• Build and tune AI voice agent pipelines — including speech recognition, natural language understanding, dialogue management, and text-to-speech
• Develop and maintain the frontend (React/Next.js) and backend (Node.js/Python) components of the platform
• Integrate the voice agent with the portfolio company’s existing systems (CRMs, telephony platforms, APIs) and their clients’ infrastructure
• Maintain a prioritized backlog and drive features and improvements to production independently
Client Collaboration (in Dutch)
• Serve as the main technical liaison with the portfolio company — conducting requirements sessions, reviews, and status updates in Dutch
• Translate the portfolio company’s business needs into technical specifications and working software
• Write client-facing documentation, release notes, and user guides in Dutch
• Manage expectations proactively and communicate timelines, risks, and decisions clearly
Agentic AI & Continuous Improvement
• Design and integrate AI agents to automate testing, debugging, performance monitoring, and feature prototyping
• Supervise agentic AI outputs to ensure they align with product goals, code standards, and security requirements
• Continuously improve platform reliability, call handling quality, and voice agent performance
• Apply AI tools to documentation, observability, and operational workflows