Operations Coordinator
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Before you apply
SalaryCA$22 – CA$24/hr
LocationCanada, British Columbia, Prince George
Work modeon-site
Typefull-time
SeniorityEntry
Company size1,001–5,000 people
PostedSep 15, 2026 · 1mo ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Assist in unloading trailers and verify freight against manifests
Scan, sort, and process packages, including defective items and returns
Conduct van audits and support sorting operations
Support and assist shipping, receiving, dispatching, and inventory management
Support and maintenance warehouse systems and ensure operational efficiency
Process returns and complete required documentation in accordance with SOPs
Handle customer pickups and front desk assistance
Resolve delivery issues by following SOPs and coordinating with relevant teams
Escalate special cases to management when needed
Print labels and prepare required documentation
Process broker returns and return-to-clients shipments
Prepare daily reports and maintain accurate records
Perform data entry tasks as needed
Train and mentor new employees
Collaborate with Operations teams to uphold quality standards
Complete supervisor-assigned tasks as required
Maintain a clean, organized and hazard-free work environment
Provide support for clients and IDCs
Respond to customer inquiries via phone and email
Process customer service email requests
Comply with all Health & Safety protocols
Benefits
Health insurance
Group rrsp
Employee assistance program
Intelcom | Dragonfly
With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology.
Your Role: At the Heart of the Chain
Salary Range
$22.10 - $24.23
.
Core Duties:
•
Assist in unloading trailers and verify freight against manifests
•
Scan, sort, and process packages, including defective items and returns
•
Conduct van audits and support sorting operations
•
Support and assist shipping, receiving, dispatching, and inventory management
•
Support and maintenance warehouse systems and ensure operational efficiency.
•
Process returns and complete required documentation in accordance with SOPs
•
Handle customer pickups and (front desk assistance to customer)
•
Resolve delivery issues by following SOPs and coordinating with relevant teams
•
Escalate special cases to management when needed
•
Print labels and prepare required documentation
•
Process broker returns and return-to-clients shipments
•
Prepare daily reports and maintain accurate records
•
Perform data entry tasks as needed.
•
Train and mentor new employees
•
Collaborate with Operations teams to uphold quality standards
•
Complete supervisor-assigned tasks as required
•
Maintain a clean, organized and hazard-free work environment
•
Comply with all Health & Safety protocols
•
Provide support for clients and IDCs
•
Respond to customer inquiries via phone and email
•
Process customer service email requests
•
Other duties as assigned
Why Join Intelcom | Dragonfly?
•
Short- and medium-term growth opportunities
•
Comprehensive group insurance
•
Group RRSP program
•
Employee Assistance Program…
Legal
This position has been opened to address a genuine organizational need within the company.
At Intelcom | Dragonfly, we move forward together. We believe diversity is a strength, every role matters, every person has a place, and every voice deserves to be heard.
Hiring process
The process is simple: If your profile catches our attention, a member of our recruitment team will contact you for an initial conversation. Then, you’ll meet directly with the site manager.
See you soon!
Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs.