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20
2070Health

IT Manager

LocationDelhi, Delhi, India
Work modeon-site
Typefull-time
Department2070 Health
Company size51+ people
First seen1w ago
Last seen10h ago
About 2070Health
W Health has set up India’s first healthcare focused Venture Studio called  2070Health - an innovation platform that builds transformative healthcare companies from scratch by discovering disruptive opportunities in whitespaces. Distinct from the accelerator approach, our venture studio is closely involved in idea generation, day-to-day operations, and strategic decisions of growing the new business. Companies incubated in the last 24 months include Elevate Now, Nivaan Care, Reveal Healthtech , BabyMD and Everhope Oncology.
Role Overview
The IT Manager will be responsible for managing and securing the entire IT infrastructure of the organization, ensuring compliance with the Cybersecurity & Cyber Resilience Framework (CSCRF), and supporting employees across multiple office locations. This role covers IT operations, cybersecurity designing, implementation, asset management, networking, hardware/software lifecycle, vendor management, patching, backup, endpoint security, and user support.
The IT Manager will work on designing and implementation of all cybersecurity controls.
Key Responsibilities
1.
IT Infrastructure & Operations
A. End-User & Hardware Management
•
Manage and support laptops, desktops, printers, peripherals for ~40 staff across multiple cities.
•
Enforce device hardening and security baselines (as per OS, endpoint, and network hardening policies).
•
Ensure secure device provisioning, configuration, updates, and decommissioning.
B. Network & Connectivity Management
•
Manage office networking setups across cities (LAN, WiFi, firewalls, switches, routers).
•
Ensure WPA3, VLAN segmentation, RBAC, and secure co-working network controls.
•
Maintain VPN access, MFA enforcement, bandwidth policies, and network monitoring.
C. SaaS & Application Support
•
Administer critical SaaS tools (email, collaboration tools, cloud storage, CRM, monitoring tools).
•
Manage access provisioning, de-provisioning, privilege controls, and license renewals.
2.
Cybersecurity & CSCRF Compliance
A. Designing & Implementation of Cybersecurity Controls
•
Enforce all policies:
•
Risk management
•
Asset management
•
Authentication & authorization
•
Data protection & encryption
•
Network security
•
Patch management
•
Incident response
•
VAPT & vulnerability management
•
Third-party vendor security
•
Backup & disaster recovery
B. Identity & Access Management (IAM)
•
Apply least privilege and time-bound access principles.
•
Manage MFA for all critical systems and remote access points.
•
Review access logs and dormant accounts.
C. Incident Detection & Response
•
Monitor endpoint alerts, email security, network anomalies.
•
Log, escalate, and document security incidents as per incident management SOP.
•
Support forensic investigations, RCA, and SEBI reporting requirements.
D. Patch Management & Updates
•
Monitor OEM advisories, deploy updates as per severity timelines:
•
Critical: 7 days
•
High: 15 days
•
Medium/Low: 30 days
•
Maintain patch logs, testing records, and change control approvals.
E. Vulnerability Management
•
Coordinate VAPT activities with CERT-In empanelled auditors.
•
Track remediation progress and ensure revalidation.
3.
Asset Management & Documentation
A. IT Inventory Ownership
•
Maintain a detailed asset register for all hardware, software, and cloud resources.
•
Track asset lifecycle from purchase to disposal.
•
Validate annual inventories and reconcile with physical assets.
B. Software Compliance
•
Maintain SBOMs for critical systems (as mandated in policy).
•
Ensure only licensed and approved software is installed.
•
Prevent unauthorized devices or applications.
4.
Data Protection, Backup & DR
•
Implement daily/weekly backups for critical data and server images.
•
Manage off-site/cloud backup storage.
•
Test restore procedures periodically to meet RPO/RTO targets.
•
Ensure encryption at rest and in transit for all sensitive data.
5.
Vendor & Third-Party Management
•
Ensure all IT vendors adhere to cybersecurity requirements.
•
Manage NDAs, MSAs, SLAs, and third-party audit documentation.
•
Validate controls from co-working space providers (network segregation, CCTV access, etc.).
•
Perform quarterly vendor security reviews.
6.
Support & Employee Training
•
Provide L1/L2 support for IT issues, outages, and hardware failures.
•
Conduct employee cybersecurity awareness training (phishing, data handling, passwords).
Ensure HODs and teams are aligned with acceptable use policy.
Requirements
Technical Skills
•
Strong knowledge of Windows/macOS administration
•
Office 365/Google Workspace administration
•
Endpoint security tools (AV/EDR)
•
VLAN, firewalls, VPNs, WiFi protocols, network segmentation
•
Backup/disaster recovery systems
•
Hands-on patching, asset management, logging, MFA
•
Experience with VAPT coordination & vulnerability remediation
•
Familiarity with SEBI cybersecurity requirements (preferred)
Experience
•
4–8 years in IT administration or IT infrastructure roles
•
Multi-location IT operations experience
•
Experience working in regulated industries (preferred)
Behavioral Competencies
•
High ownership and accountability
•
Strong documentation discipline
•
Ability to work independently across distributed teams
•
Proactive problem-solving and risk identification
•
Confidentiality and ethics benchmark
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